Matt
Please forgive some of my fellow coworkers. They don't understand how wonderful it can be to work for this airline and have a CEO whom we cherish. They've been through some very bad times and don't trust anyone. I know--I was one of them too at one time.
At first I thought you were talking about reservations. It's always suprising to me these days, when a pax calls and says, "well, it's nice to hear a friendly voice who sounds like she likes her job." Well, I do. Remember the movie Fish from your training??? I have seen it again this week. Maybe we can send it to U folks. They will be suprised that corporate actually has all of us watch it.
Guys give this merge a chance. It will work only with great employees who like to work with each other and the public. Throw away the garbage you've been dealing with for the past years, don't let your attitude get in your way of having fun while working.
We are glad to have you and soon you will be extremely happy you're here.
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