New NonRev policy annouced

cynic said:
I have witnessed it on US, multiple times. I have had agents change my priority level in order or assign seats out of order so they they can get friends and/or family on a flight more than once.
It is not possible for a gate agent to change your DOH priority level in QIK. But seats can be assigned out of order.
 
There are only a limited number of instances where priority level can be changed:
 
A gate agent can change an SA7 buddy pass to an SA3 if the SA7 buddy pass traveler is traveling with an SA3 employee on a buddy pass issued by the traveling employee. This is one possible legitimate way that "friends" can get ahead of you.
 
The same is true for an SA4 family member traveling with an SA3 employee. The SA4 family member goes back to the SA3 DOH of the traveling employee.  This is another legitimate way that "family" can get ahead of you.
 
If a pilot or flight attendant is working a flight and their family members are traveling with them on that flight -no matter what the pilot or FAs' DOH- all their family members go ahead of any other non-revs trying to get on the flight.
 
All ZW etc employees flying on their own metal immediately go ahead of all US employees and their SA5 listings can be changed (only with a supervisor key) to place them ahead of all other US non-revs on that ZW etc. operated flight.
 
QIK does allow agents to assign seats out of order.  However, the system documents the order that an agent clears non-revs and assigns seats.
 
If you were not at the gate when the agent started clearing pax, the agent can skip you in QIK and go to the next pax that is there and assign a seat.
 
However, if you are at the gate when the agent started clearing pax and the agent skipped you in favor of family and friends, then you should report the incident to employee travel and they can check the flight history and see what the gate agent did.
 
1AA said:
The AA system works very well. I would be concerned with how the USAir agents handle the new process in the beginning. You may have agents at USAir who do not like the change and intentionally screw things up. I say MAY not that I am accusing. I hope the transition goes well between the old and new process of boarding. Just pay attention to how things are done at the gate until it becomes second natures.
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I love how Parker is doing his Divide and Conquer with pass travel. Retires against the Active Employees! He did this at USairways when we merged with Cactass!!

Unfortunately This is the Tip of the Iceberg!!!! You spend 30 plus years with your airline then when you retire they change the rules!

EVERYONE NEEDS TO WRITE PARKER AND OPPOSE THIS D2R !!!!!!!
 
Tim Nelson said:
Although the online boarding policy is set to change for sUS employees to a 'first check in' ,  management has made boarding policy as a matter of contract and incorporated the boarding policy in the contracts of at least the CWA and IAM.
Management agreed to use DOH as the application for non rev boarding.   "Date of hire shall [edit: not 'may'] be applied to boarding for on-line non-revenue space available travel."
 
Although travel is a privilege, it becomes a right when it is offered to other groups.  And applying DOH to the boarding process becomes contractual when management agreed to it. 
 
I suggest that if management wants a 'seamless' merger, even for travel, that it negotiate fair contracts for the sUA employees. It's fair to do so.
 
regards,
Tim,
What city are you in and I will be sure to pass on that your city is a one way street and AA should do the same. Sorry buddy! This is set in stone, and your seniority is only good for days off and vacation! 
PS Welcome to the new AA 
 
Crash Pad DCA said:
If a pilot or flight attendant is working a flight and their family members are traveling with them on that flight -no matter what the pilot or FAs' DOH- all their family members go ahead of any other non-revs trying to get on the flight.
I have never heard of this. I thought they go in line with the seniority of the crewmember
 
john john said:
I have never heard of this. I thought they go in line with the seniority of the crewmember
Not at AA. If a working pilot or F/A takes his or her family along the family members travel based on their classification of travel. They are on the list in order of classification and time of check in.
 
lpbrian said:
Jumpseat riders are removed in an overweight situation unless they are pos space
 
It will be interesting to see if the US policy on this situation survives (it was actually an "original" Piedmont JS policy that had survived two mergers.)
 
It had been for the cockpit JS only, but the FAs whined that they should also get one JS rider to fly even with a load problem.  And, oddly enough, they got the company to agree.
 
john john said:
I have never heard of this. I thought they go in line with the seniority of the crewmember
 
I think your understanding is correct.  The families of working crew members board according to that crew member's seniority, exactly as if the crew member were pass riding with their family.  The family is not entitled to just "go first" because the crew members is working the flight.
 
I'm not saying it doesn't happen.  Agents have always been able to manipulate the system no matter how the company tweaks the software to preclude it.
 
Crash Pad DCA said:
It is not possible for a gate agent to change your DOH priority level in QIK. But seats can be assigned out of order.
 
There are only a limited number of instances where priority level can be changed:
 
A gate agent can change an SA7 buddy pass to an SA3 if the SA7 buddy pass traveler is traveling with an SA3 employee on a buddy pass issued by the traveling employee. This is one possible legitimate way that "friends" can get ahead of you.
 
The same is true for an SA4 family member traveling with an SA3 employee. The SA4 family member goes back to the SA3 DOH of the traveling employee.  This is another legitimate way that "family" can get ahead of you.
 
If a pilot or flight attendant is working a flight and their family members are traveling with them on that flight -no matter what the pilot or FAs' DOH- all their family members go ahead of any other non-revs trying to get on the flight.
 
All ZW etc employees flying on their own metal immediately go ahead of all US employees and their SA5 listings can be changed (only with a supervisor key) to place them ahead of all other US non-revs on that ZW etc. operated flight.
 
QIK does allow agents to assign seats out of order.  However, the system documents the order that an agent clears non-revs and assigns seats.
 
If you were not at the gate when the agent started clearing pax, the agent can skip you in QIK and go to the next pax that is there and assign a seat.
 
However, if you are at the gate when the agent started clearing pax and the agent skipped you in favor of family and friends, then you should report the incident to employee travel and they can check the flight history and see what the gate agent did.
In one case, my SA1 became an SA9. Fortunately for me there were revenue passengers that missed connections and I still got on. I only found out because one of the FAs working the flight asked who I worked for when she saw my badge, yet saw me listed as an SA9 on the final paperwork.

In another case, I was stuck overnight because an agent boarded an SA7 ahead of more than a dozen employees and I missed the flight by one seat. I found out later that it was a friend of hers. In both cases I reported the actions of those employees to the company and I believe there was disciplinary action. However, that didn't pay for the extra expenses that I incurred.
 
cynic said:
In both cases I reported the actions of those employees to the company and I believe there was disciplinary action. However, that didn't pay for the extra expenses that I incurred.
Exactly. Once you've missed the boat, reporting it seems superfluous.
Cheers.
 
Crash Pad DCA said:
 
All ZW etc employees flying on their own metal immediately go ahead of all US employees and their SA5 listings can be changed (only with a supervisor key) to place them ahead of all other US non-revs on that ZW etc. operated flight.
 
[SIZE=16pt]This should go away[/SIZE]
 

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