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AA Baggage Service Office (BSO) at DCA is outsourced. Those agents have no flight benefits. I can't tell whether or not AA ramp at DCA is outsourced but it looks like contractors drive some of the AA tugs in the bagroom. Definately contractors in red jackets at the AA counter for kiosk checkin and just checking a bag. Noticeable gap in skills/knowlege and noticeable tension between the kiosk/bag check contractors and "real" AA counter agents. Will be interesting to see how the new American sorts this all out in the end.jimntx said:Well, good luck with that organizing effort. Considering the crap I have seen agents be given by management at AA, I would have thought they would overwhelmingly vote for a union at the first opportunity. Yet, in my vast career of 12 years with AA, the agents have rejected representation twice. They are like the DL f/as. Everyone agrees that "we need a union, but just not right now." I know a f/a who has been with DL for almost 40 years, and that is exactly what she said to me. When I asked her where she got that idea, her answer was (cross my heart and hope to die), "My supervisor."
One bright spot, though. The company has outsourced many (if not all) out station agent jobs to contractors or downgraded the outstation agents to American Eagle so they could pay them less. Even at the hubs like DFW, the company has put contractors working the counter when passengers use the kiosk for check-in and just need to check a bag. There may not be enough pro-company agents left to defeat the organizing drive this time.
nycbusdriver said:
Trying to maneuver the labyrinthine Wings website to find particular information on how a legacy US employee can check-in for a legacy AA flight.
The best I can come with is this blurb published as a PDF the day after the merger:
------------------
Check In
-For space-available (or “standby” or “sub-load”) personal travel, non-revs may check in up to twenty four
(24) hours before departure at an airport ticket office. To allow for added security procedures, non-revs
must check-in no later than 60 minutes for domestic travel and 90 minutes for international.
-You may check-in at American's Economy class counter only.
--------------------
Does this really mean a separate trip to the airport just to get on the list 24 hours in advance? Is there no phone contact available for this? It makes the "service" basically useless unless you want to simply take the chance of checking in just before flight time when you arrive at the airport.
Is there other information buried in Wings on this?
Yes, you must make the trip to the airport if you want to check-in 24hrs in advance and it appears you really have to check-in with a real agent. There's something on wings that says you are expressly forbidden to call AA to list, checkin or check flight loads or else!nycbusdriver said:
Trying to maneuver the labyrinthine Wings website to find particular information on how a legacy US employee can check-in for a legacy AA flight.
The best I can come with is this blurb published as a PDF the day after the merger:
------------------
Check In
-For space-available (or “standby” or “sub-load”) personal travel, non-revs may check in up to twenty four
(24) hours before departure at an airport ticket office. To allow for added security procedures, non-revs
must check-in no later than 60 minutes for domestic travel and 90 minutes for international.
-You may check-in at American's Economy class counter only.
--------------------
Does this really mean a separate trip to the airport just to get on the list 24 hours in advance? Is there no phone contact available for this? It makes the "service" basically useless unless you want to simply take the chance of checking in just before flight time when you arrive at the airport.
Is there other information buried in Wings on this?
https://wings.usairways.com/uswings/travel/interline_zed/pass/aanycbusdriver said:
Trying to maneuver the labyrinthine Wings website to find particular information on how a legacy US employee can check-in for a legacy AA flight.
The best I can come with is this blurb published as a PDF the day after the merger:
------------------
Check In
-For space-available (or “standby” or “sub-load”) personal travel, non-revs may check in up to twenty four
(24) hours before departure at an airport ticket office. To allow for added security procedures, non-revs
must check-in no later than 60 minutes for domestic travel and 90 minutes for international.
-You may check-in at American's Economy class counter only.
--------------------
Does this really mean a separate trip to the airport just to get on the list 24 hours in advance? Is there no phone contact available for this? It makes the "service" basically useless unless you want to simply take the chance of checking in just before flight time when you arrive at the airport.
Is there other information buried in Wings on this?
nycbusdriver said:
Trying to maneuver the labyrinthine Wings website to find particular information on how a legacy US employee can check-in for a legacy AA flight.
The best I can come with is this blurb published as a PDF the day after the merger:
------------------
Check In
-For space-available (or “standby” or “sub-load”) personal travel, non-revs may check in up to twenty four
(24) hours before departure at an airport ticket office. To allow for added security procedures, non-revs
must check-in no later than 60 minutes for domestic travel and 90 minutes for international.
-You may check-in at American's Economy class counter only.
--------------------
Does this really mean a separate trip to the airport just to get on the list 24 hours in advance? Is there no phone contact available for this? It makes the "service" basically useless unless you want to simply take the chance of checking in just before flight time when you arrive at the airport.
Is there other information buried in Wings on this?
Crash Pad DCA said:
Trying to maneuver the labyrinthine Wings website to find particular information on how a legacy US employee can check-in for a legacy AA flight.
The best I can come with is this blurb published as a PDF the day after the merger:
------------------
Check In
-For space-available (or “standby” or “sub-load”) personal travel, non-revs may check in up to twenty four
(24) hours before departure at an airport ticket office. To allow for added security procedures, non-revs
must check-in no later than 60 minutes for domestic travel and 90 minutes for international.
-You may check-in at American's Economy class counter only.
--------------------
Does this really mean a separate trip to the airport just to get on the list 24 hours in advance? Is there no phone contact available for this? It makes the "service" basically useless unless you want to simply take the chance of checking in just before flight time when you arrive at the airport.
Is there other information buried in Wings on this?