WorldTraveler
Corn Field
- Dec 5, 2003
- 21,709
- 10,662
- Banned
- #811
so if the awards don't matter and if all customers want is safe, reliable transportation, do you think they care about who loads their bags?Kev3188 said:Indeed. Hence my earlier response.
And if they don't care (and mostly don't even know), then why do you commit yourself to a cause that mgmt knows customers don't care about?
Or perhaps the awards do matter because they reflect how the company is run and it does affect the customers?
it can't be both something that doesn't matter and something that you expect to win.