cabin service out sourced

APFA Hotline:

APFA News: We would like to remind our members that there has been NO change to Flight Attendant cleaning procedures. The contractual language in Article 2.N., page 10, specifies which flights we are not responsible to clean. Our colleagues at TWU have requested that we respect the scope of their jobs and NOT assist them on the ground in cleaning flights that are either terminating or are through flights over 1100 miles. Based on recent schedule changes some stations have had a reduction in force for Fleet and/or Cabin Service.
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So you guys really don't support having a clean cabin, and FAs wouldn't have needed to help clean assuming the represented cleaners were doing a sufficient job.

Can't say I've seen this myself but I guess I never fly from Reno:
https://www.youtube.com/watch?v=LPZ8SuEwSRQ

Josh
 
What a DFW mess... 173 delays yesterday for cabin cleaning... 2 ramp vehicle accidents so the cleaner must transit through the terminal.. Management cleaning international trips due to the lack of customs clearance.. And these new guys have been caught raiding the galleys.. haha.. perfect..
 
Apparently, the company is in conversations with the TWU about the fiasco going on with the outsourcing of cabin.
 
Its all about providing people with a decent wage and benefits. Yes its true some of my colleague in cabin service were making six figures with overtime hours, but that was rare. Now AA has made a complete 360, hired contracters who in turn hire people with little to no benefits and just enough pay so that they can continue to qualify for Medicaid and Food Stamps. At JFK the managers weren't even allowed on the aircraft during cleaning, crews would slow down whenever a manager approached, this was the practice long before I arrived from TWA. At TWA we had similar rules in cleaning as AA, but the manager was a hands on guy, who wasn't afraid to take you into the office and discipline people. Its no wonder why TWA won many JD Powers awards.

Crandall was correct in not adding 747 to its fleet, I think old Bob could see down the road and see AA with dirty 747s arriving from Overseas, too much manpower required. Can you imagine two daily 747 from TVL and a total of 14 747 JFK daily from LHR, CDG, FCO, MAD, MXP, LAX, BCN then a slew of 767s and L1011s thrown in for good measure.

There's no turning back now AA has made decisions for the future that OALs have made years ago, it's working at Delta, and Continental so it'll work at AA.

Yes its mayhem right now, but that's all part of the learning curve. People need to be trained and respected as well as challenged daily for not doing their job. Hiring contractors just passes the buck to others, it saves money initially but the risk of losing customers due to delays in this very competitive industry is even greater.
 
Mach85ER said:
"Wait a second people, this post can't be right, because I'm just a stupid internet moron who knows nothing, right? "

That sums it up. If you don't possess the simplest of nueron connective fiber to figure out how the simplest of airline functions will deviate from an acceptable standard from bad oversight and leadership from management, no explanation will suffice to change your ignoranance on the subject at hand.

What is amazing is that you admitted how crappy the leadership is with the charge that the cleaners were sleeping on the aircraft. If that was a problem, just how difficult was it for a Manager to figure that problem out by spending 30 minutes in ramp ops watching crews enter and exit aircraft for their duties on gate cameras, and timing the completion of their cleaning.

if there was a sleeping problem, you might want to check out the Managers involved.

You're losing 58-0. Keep trying.
Click to expand...

So when did I personally attack you? Right, because that is the way to have a conversation about a subject, personally attack those who have different opinions than yours. Makes perfect sense.

DNTULSA said:
What exactly is management's job if it's not to oversee the work being done and to correct errors?
Click to expand...

Never said it wasn't their job. What I said is, management's job isn't to sit in the cockpit and tell the FA and the Cpt how to land the plane. If they crush the tailskid, its their fault, not mangements. If an FA is too lazy to provide a proper meal service, not because they were not trained, but because she or he is lazy, that again is not mangements fault. Now if they are trained the wrong WAY, that is something management MUST take responsibility for.

When a cleaner is sitting on the plane and sleeping, that is not a serpervisor issue, that is a lazy employee issue.

wings396 said:
We are all overlooking the fact that his Uncle Billy Bob was once a pilot for AA, and he passed all of the
"Inside Scoop" along to Lovie. This practically makes him an employee, don't ya know.
Click to expand...

Very mature response.......wonderful, keep it coming. I expect nothing less from you, as you seem to think that when someone expresses an opinion you don't agree with, the right response is to levy personal attacks on them. Very mature.

Cheers,
777 / 767 / 757
 
Look in the mirror, your post is full of attacks and insults and not sticking to the issue.
 
And your post adds what to the topic?

Take your own advice Joshie.
 
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