G
GSEMAN
Guest
Hopefully you are being funny in your statement. Delta should only keep people from both airlines who are focused on besting other airlines in all categories. If you don't want to be the best, I think you should take a hike. Go to an airline which could care less about being the best or get out of the industry altogether. If all you can think about is how sorry the senior leadership is, please go. If you don't, we will eventually see you as you are and get rid of you. It is up to you.That's some report.
I see NW pretty much beats Delta in on time, denied boarding, mis handled luggage, and customer complaints. (which isn't saying much since they both continued to decline)
Wonder if it's because NW are union and perform better?
Just something to think about.