oldiebutgoody
Veteran
- Aug 23, 2002
- 2,627
- 945
I agree. As I said before, this points out a huge problem in the way UAIR closes out flights. Often, in their haste to get the door closed (5 minutes early, I might add), the process becomes a big melee. It's not unheard of to have the agent change the pax count two or three times before settling on one, usually AFTER being corrected by the F/As. It is NOT even a requirement for the F/As to count the pax, unless requested by the Captain, until after the door is shut and the plane is off the gate. I believe that this may be what happened, and since it was an employee that was being inconvenienced without a seat they made a poor decision to go anyway. It could also have been a paying pax, in which case I am sure that they would have gone back to the gate. Let me point out that I do not know anything about this situation other than what I have read here, so the circumstances may be different than I perceive.BostonTerrier said:I've read the above posts with a great deal of dismay, as many of the flight attendants on this crew are personal/professional friends of mine, with whom I've had the good fortune of flying with over the years, and from whom I've learned a tremendous amount in providing superior passenger service, compliance with FARs, and crew resource management.
Although the appropriate discipline for the infraction is at contention, and the circumstances of the flight are not particularly accurate as posted on this forum, please keep in mind that these flight attendants have years of exemplary service to US Airways and the customers that we serve. This was most definitely a "worst case scenario" in terms of poor judgement at the time a critical decision needed to be made. A "human" error made under a very unusual and stressful moment and set of circumstances.