EyeInTheSky
Veteran
It took PI/US approximately (Feb. '87 or was it Jan. Can't remember, to 8/5/89) 2.5 years from announcement to merger. Two more years after that that to really screw things up. And a lot of those same middle management morons are still trying to run the show.
I still remember Colodny coming to GSO in the summer of '89 and announcing there will be no more cancellations out of GSO. In which case his outbound cancelled due to lack of spare parts. Wishfull thinking and reality are 2 different things.
And ever since then it has been down hill in customer service. It wasn't for lack of trying on the employees part though. Then like now we don't have the tools to do our jobs. Individually and collectively. It just goes to show everyone that history does repeat itself. Over and Over and Over!!
It's so ironic that you bring up the Piedmont merger comparing it to this current mess everyone is in. You do remember that you all got pretty substantial pay raises, DOH, better benefits -- but it wasn't enough. You're missing Uncle Ed now aren't you?
Later,
Eye