cabin service out sourced
- Thread starter dfw gen
- Start date
jersey777
Veteran
- May 24, 2006
- 627
- 73
I was flying out of Miami the day that Eulen America took over the cleaning. It was chaos. They showed up at departure time when the plane had been there for 2 hours. There were about 8 of them and they were bumping into one another like the Keystone Cops. I really felt sorry for the cleaners because it was obvious that they were given no training what so ever. Things have calmed down since then but I'm sure there will be a quick burn out rate.
777 / 767 / 757 Love
Advanced
- Jan 26, 2012
- 204
- 188
Yes, how AA is ever going to get along without the consulate professional cleaning crews is beyond me. So many pilots are deeply saddened about losing the experience of boarding a plane first thing in the morning to find cabin cleaning crews sleeping on the plane.
So no, I care less about how bad the outsourcing is or how many list their jobs as cabin cleaners. Many were lazy, and the planes have become some of the dirtiest in the business, so AA might as well save money if they are going have to deal with crappy cabin cleaners.
Cheers,
777 / 767 / 757
So no, I care less about how bad the outsourcing is or how many list their jobs as cabin cleaners. Many were lazy, and the planes have become some of the dirtiest in the business, so AA might as well save money if they are going have to deal with crappy cabin cleaners.
Cheers,
777 / 767 / 757
wings396
Veteran
- Aug 20, 2002
- 3,672
- 1,122
Nice, that's a pathetic post. Try to think of all the ones who didn't fit into your description that are now out of work. This speaks volumes as to the type of a person you are.
yea maybe we should placard your auto pilot so you wont get your daily nap.
This is consistent with my experience on 85+ segments this year, AA aircraft can be pretty grimy, B6 and DL are always much cleaner. At BOS the cleaning of RON aircraft was outsourced about four years ago and they are generally much cleaner than the aircraft that simply turn around (could be confounded with the fact that the crews have more time and its the first flight of the day) but still the RON aircraft are much cleaner.
The JO sharing his thoughts in post #3 is not a pilot. He is just another clueless mouth on the internet.
Over two decades flying and I have never seen any employee sleeping onboard when they should be working.
If there have been dirty aircraft, the credit goes to the fine Managers the investors and passengers have been blessed with for the last decade. None have seemed to have an interest in anything but delay coding other departments and watering their office plants. During my time at a major hub, I have never seen a Senior or even a Junior VP "working the crowd" at any gate or ramp area. I have seen junior Managers attempt to push dirty, undercatered, entertainment system inop, under provisioned passenger amenity aircraft off the gate nearly every month I've been employed. Blaming the cleaners is asinine, stupid and uniformed.
Lately I've been walking by the Admirals Club at a premier hub. A very important international and domestic city for the future of AA. The same greasy handprints on the decorative stainless steel columns have been there for at least two months.
it just keeps getting better and better and the credit lies with those that are supposed to manage the airline.
Over two decades flying and I have never seen any employee sleeping onboard when they should be working.
If there have been dirty aircraft, the credit goes to the fine Managers the investors and passengers have been blessed with for the last decade. None have seemed to have an interest in anything but delay coding other departments and watering their office plants. During my time at a major hub, I have never seen a Senior or even a Junior VP "working the crowd" at any gate or ramp area. I have seen junior Managers attempt to push dirty, undercatered, entertainment system inop, under provisioned passenger amenity aircraft off the gate nearly every month I've been employed. Blaming the cleaners is asinine, stupid and uniformed.
Lately I've been walking by the Admirals Club at a premier hub. A very important international and domestic city for the future of AA. The same greasy handprints on the decorative stainless steel columns have been there for at least two months.
it just keeps getting better and better and the credit lies with those that are supposed to manage the airline.
Another product of poor management!!
Who is responsible for the way this airline operates??
I think I know exactly which club you are referring to. In AA/managements defensive if its on the course and not within space AA leases they generally aren't responsible for upkeep but I agree it's not good.
Josh
Sorry, it may be airport space, but if someone is too stupid to cover that in the verbige of the lease contract, they don't deserve to manage a Cinnabon let alone an airline.
- Banned
- #13
Of course an RON would be cleaner the plane is on the ground for 8 hours or so, a turn flight you usually get 10 minutes to "Clean", longer if it requires a security check or is an international inbound/outbound.
Once again passengers who have no clue about the policies and procedure chime in when they have no idea what goes on.
Once again passengers who have no clue about the policies and procedure chime in when they have no idea what goes on.
I agree and even mentioned that in my post.
Lengthy thread about outsourced cleaning for the former NWA at MSP: http://www.airliners.net/aviation-forums/general_aviation/read.main/4559930/
Josh
N288AA
Member
First of all yes the quality has gone done in the past 15 yrs. Now as a 26 yr veteran employee let me state you have no idea in your wildest dreams of what AA employees are going through. To put it bluntly we have seen a once proud airline be ran into the ground at mach speed. We have been told we were "bricks", among a few other things. We have watched management mismanage for the past 14 almost 15 yrs since Crandall retired. We given once now twice and it looks like we are still headed in downward spiral at mach speed. In the past week I have been told by upper management at DFW our own HQ people had no idea of the scope of the operation (cabin cleaning) so now we have international trips taking 99 min. delays for cabin cleaning and other prepping for departure. It is almost eerie how much we resemble Braniff when they made their biggest mistake of all alienating the employees. Yes that was bigger than shutting down with 14 days of fuel paid for! I am afraid that the days of AMR are numbered without serious changes. Just my two cents worth.
