What exactly does "surviving business enterprise" mean? Hopefully not keeping the name, the management, and the HQ in Tempe?!?! This place is such a mess now. I know some of the AWA people like to say that US was trash before but I'm sorry you're wrong. Yes after 2 BK's and the airline being stripped of everything including the paint on the planes it was a mess, but prior to that US had it together and we did it with class and pride, mostly because we had the tools to do our job and were treated as ADULT PROFESSIONALS. When I called payroll, Employee Travel, Inflight, Res, etc... I ALWAYS had someone (with experience no less) pickup the phone and resolve whatever issue was at hand, no matter what and this was when we had close to 60,000 employees. Present day is a complete 180... generally it's always leaving a voice mail to somewhere in Tempe and you either 1. NEVER hear back or 2. get a return call from someone that is either completely unprofessional and argues due to their incompotence or is as nice as they can be but have only been in the position for 2 days and can't help. Calling the pass bureau?? Forget it, everytime I've had to call it's always some recorded message to call back or send an email and I tried that only to hear back 2 weeks after the fact. It's a mess now and they either need to get with it and fix it or merge it and find some true airline airline people to run it.