balloonguy said:You say "we don't want to hurt the passengers". Really??? By forcing U to cancel a flight (s), you cause the "passenger" that you don't want to hurt to have to stand in a long line to hopefully get a new ticket written on another airline and flight, not to mention having to reclaim their baggage, stand in another Airline's line at a ticket counter and probaly have to be re-screened. Also, create the potential for a more in-depth screening since you have now caused that passenger to have a one-way ticket issued and the same day as the flight. Furthermore, that passenger will be substantially delayed in getting to their final destination, if at all. If it's a business traveler, they can kiss their meeting goodbye!!
You just don't get it do you? Have you ever heard of "dancing with those that brung ya"? The loyal customers over many many years have put up with your bad attitudes and lack of service far longer than we should have. You don't care about us and we are at the point where we absolutely don't care about YOU!!
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