Travelpro72
Veteran
- Jan 30, 2005
- 4,964
- 455
I think so. I think they know that there is serious issues and they are the ones to fix it. Management certainly has their work cut out for them.
Off to Tempe
- Thread starter Art at ISP
- Start date
2clippedwings
Veteran
I was thinking the same thing?!? Decision makers are on vacation..... NOW?? 
This tells me that they do not see the operation is in critical condition right now. I'm fairly surprised that all hands aren't on deck with damage control.
If they insist on keeping Shares then spend the dang money and upgrade it to accomodate the realistic needs of this airline, not what Tempe imagines it would like to need.
Get thee to the negotiating table.
Do some advertising taking accountability for the illogical managing by trial and error (Tempe's good at spin)to show our customers that we'll operate with their (our poor customers) needs in mind (not what Tempe imagines Tempe would like to need).
Put some dang full time management on the front line in PHL to stay. Pay them combat pay and get the place fine tuned. Guess what? That will take money too.
Tempe, Quit assuming we are Stepford Employees. You will not be able to rule by intimidation. Wrong work force.
Just give us the right tools to do our jobs and watch us shine.
Dougie's DUI (how many, really?) still bugs the **** out of me. This IS an issue. Employee manuals, company codes of ethics, Dougie's minimizing and spinning of it.... what kind of message does that send?
NO BONUSES until this company is back on its feet and making a profit by good management. No more on the backs of the employees. They got their employee costs cut down, now run the damn airline.
Yes, I am pissed.
This tells me that they do not see the operation is in critical condition right now. I'm fairly surprised that all hands aren't on deck with damage control.
If they insist on keeping Shares then spend the dang money and upgrade it to accomodate the realistic needs of this airline, not what Tempe imagines it would like to need.
Get thee to the negotiating table.
Do some advertising taking accountability for the illogical managing by trial and error (Tempe's good at spin)to show our customers that we'll operate with their (our poor customers) needs in mind (not what Tempe imagines Tempe would like to need).
Put some dang full time management on the front line in PHL to stay. Pay them combat pay and get the place fine tuned. Guess what? That will take money too.
Tempe, Quit assuming we are Stepford Employees. You will not be able to rule by intimidation. Wrong work force.
Just give us the right tools to do our jobs and watch us shine.
Dougie's DUI (how many, really?) still bugs the **** out of me. This IS an issue. Employee manuals, company codes of ethics, Dougie's minimizing and spinning of it.... what kind of message does that send?
NO BONUSES until this company is back on its feet and making a profit by good management. No more on the backs of the employees. They got their employee costs cut down, now run the damn airline.
Yes, I am pissed.
Phoenix
Veteran
- Apr 16, 2003
- 8,584
- 7,430
To think that Mngmnt has been leading the pilots on for a couple decades with promises and new mngmnt with new promises. We here tell that maybe a majority of the pilots finally are not bamboozled into more promises (But some are beyond loosing faith.)
Now that mngmnt has finally started to fleece the frequent flyers, How many more years of broken promises are the frequent flyers wiling to believe until they finally catch on to the one trick pony?
Don't get me wrong.. the effort is admirable.. and they expect you to be admirable. The fact that they appear to plan to take advantage of that noble motive in everyone is what makes it really an ugly thing.. and that is the reason employees and customers ought to just forgoe the niceties and start out with "business is business".
Quid pro quo, or we go.
Now that mngmnt has finally started to fleece the frequent flyers, How many more years of broken promises are the frequent flyers wiling to believe until they finally catch on to the one trick pony?
Don't get me wrong.. the effort is admirable.. and they expect you to be admirable. The fact that they appear to plan to take advantage of that noble motive in everyone is what makes it really an ugly thing.. and that is the reason employees and customers ought to just forgoe the niceties and start out with "business is business".
Quid pro quo, or we go.
nycbusdriver
Veteran
Yes. But first we actually have to find some management, and the incestuous BOD needs to hire them.
as the prop turns
Senior
- Apr 3, 2007
- 41
- 0
So how can Continental serve a pizza NOT in a box in coach on domestic flights? Go figure! Envoy service is lower class than Continental domestic coach! Must be the double wide mentality from out West - just like going to the 7-11 - makes them feel at home.
as the prop turns
Senior
OK Mr. FF
I have seen your messages on other threads. Obviously, you hate this company, no changing your mind. However, your anger is misguided and really should be directed to Tempe. We were the highest paid in the industry at one time Had and still have some EXTREMLEY knowledgeable senior employees. Once they stole from us and lowered the caliber of people they hired along with the starting wage, what I see from the "inside" can be walked right back to management. I am not a pilot, but do believe they earn every penny. They hold hundreds of pax lives in their hands and is an awesome responsibility. In all due respect to you, sir, this may not be where you want to be, because based on your venom for this company, I am afraid you will have a heart attache or stroke.
philly rocks
Veteran
LOVED 2CLIPPED WINGS RESPONSE ABOVE. NOW IF ONLY HE/SHE WERE A MANAGER IN PHILLY. WE WOULD GO PLACES.
- Apr 3, 2007
- 41
- 0
Was this a slip - hoping that the old magazine would come back? "heart attache " - just kidding!
Who ever said pilots didn't earn their salary? Certainly wasn't me!
And you know what - yes - I am angry at the "company" - but am also angry at employees who treat customers like dirt. There is no excuse for that - ever - in any industry. But, there seem to be many employees on this board who think that is is prefectly fine to treat customers rudely because they have been treated badly by the company. You even fight amongst yourselves about customer service - which says a lot!
as the prop turns
Senior
You are right, I just don't want you to get sick over this like we at the company are. I will tell you something for sure though, there are more employees, MUCH MORE, that are fighting for you than against you. Yes, you will get the occasional jerk on this website who take it out on pax. Many of us are of the opposite mindset: Never bite the hand that feeds you. Yes there are a few cranky pax out there, but I have found, and remember, I work PHL gates, that most pax are very very nice, kind and especially compassionate towards us. However, pax just want to get to where they want to go regardless if a computer has problem, pissed off employees, bad management, etc. Those in the know, ART from ISP and Pineybob who are CP with USAIR, are, to the employees, valuable assets. We learn from them from a pax perspective and they learn from us from an insiders perspective. The funny thing is that both groups speak the same language.
The sh$t that this management has hired is beyond laughable. If my shoes weren't shined or I had one piece of my uniform out of place, my backside was called into an office and they went up one side of me and down the other.
Not now. This management just wants bodies, yet lining their pocket with tens of millions of dollars. They preach customer service, but they really aren't truly interested one way or another about it. I will tell you, however, that many many of us at US Air are still committed to doing our jobs well, not because of the company but because as a human being that is what you deserve. Believe me, I feel your pain...really. This is what we fight with our management about every day..."how can they put our pax through this???
The sh$t that this management has hired is beyond laughable. If my shoes weren't shined or I had one piece of my uniform out of place, my backside was called into an office and they went up one side of me and down the other.
Not now. This management just wants bodies, yet lining their pocket with tens of millions of dollars. They preach customer service, but they really aren't truly interested one way or another about it. I will tell you, however, that many many of us at US Air are still committed to doing our jobs well, not because of the company but because as a human being that is what you deserve. Believe me, I feel your pain...really. This is what we fight with our management about every day..."how can they put our pax through this???
wildirishrose
Advanced
- Jan 1, 2006
- 140
- 0
Well said, VERY well said
===========================================================
While I have no desire to be the hat and shoe shine police, our "bidness casual" has gottten out of hand.
Today in the desert I saw at work (1) a man in a hawaiian shirt, (2) several women in tee-shirts, shorts and sandals, (3) countless silly golf shirts (one can only assume that there is a league at work), and several people in tennis shoes. Each and every one of these are prohibited in the just delivered employee handbook, as is appearing at a function representing the company while intoxicated.
Oh, well.
as the prop turns
Senior
THANK YOU!!!!
THIS IS A PROFESSIONAL COMPANY.....I want our employees dressed appropriately. However, when you have a CEO and President that are just..oohhh sooo casual..it makes you sick. Wear a freaking suite for God sake...WITH A TIE..
philly rocks
Veteran
THEY HAVE STRIPPED US FROM EVERYTHING BUT OUR UNIFORMS, WHAT ARE LEFT OF THEM ANYWAY. REPLACEMENTS FOR NEW UNIFORMS ARE STAGGERING BECAUSE FOR THE PAST YEAR THE COMPANY CAN'T MAKE UP THEIR MIND WHAT UNIFORM WE SHOULD WEAR ! I THINK A RED SHIRT WITH THE WORD S.O.S. WOULD BE FAVORABLE! ON THE BACK, "GO TO SPECIAL SERVICES"!
