Or we could become PanAmMaybe we'll consider turning things around for JBU! :groovy:
haha I hope not.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Or we could become PanAmMaybe we'll consider turning things around for JBU! :groovy:
haha I hope not.
Uh...Yeah it wasUh....USAir/USAirways was never a great airline. Mediocre maybe, but never great.
Or we could become PanAm
Unfortunately sad but true Squonk, employees can be such a great source of solutions to complex problems if only someone would listen.
Uh....USAir/USAirways was never a great airline. Mediocre maybe, but never great.
PLUS, while I was away, my wife and daughter had the unimaginable task of having to decide to put our dog to sleep--which they had to do without me--so forgive me if I am a little distracted.
They heard what I had to say loud and clear (including the rough amount of revenue at risk) and they know the competition is smelling blood...
...We did discuss competition (old and new), and they are now aware in more detail on how they are perceived by their best customers.
You are spot on. In this day and age of competitive fares, all we have left to give is customer service. Thats the only thing that differentiates us from the rest of the pack.Art,
Thank you for your efforts on behalf of everyone, and I am very sorry for the loss of your "family member", as another poster so accurately put it.
You are spot on with the observations quoted above. Here is a story from an American Express SkyGuide e-mail I received today:
JetBlue may start courting business travelers, corporate accounts
JetBlue Airways CEP David Neeleman told a group of corporate travel managers in New York last week that his airline is planning to make some changes in its policies and fares to appeal more to the needs of business travelers. According to the trade publication Business Travel News, Neeleman told the managers that JetBlue is "in the process of rolling out a program" that would reserve some preferred seats on the airline's all-coach Airbus planes for passengers who book at the last minute and thus pay the highest fares. The preferred places would include aisle seats in the front of the aircraft - an area where JetBlue offers greater seat pitch than in the rear. He said the company is also testing refundable, changeable fares with a few corporations; currently, all JetBlue's standard fares are nonrefundable. And he said the airline may also be open to negotiating fares with corporations based on the volume of travel they could provide.