Carts = West Way
Door Op's = West Way
Closets = EAST way, give me a place to hang coats for cripes sake!!!
Useless Rules like exit row briefing, done away way with! (east)
Add one row of F/C to ALL planes, keep our elite members happy so they continue to spend with US. We MUST have repeat business!!
Useless Rules like the first cannot go beyond overwing, done away with! (east)
Realistic pay!!! (WE, west and east, need to work on this together) Keep us on par with other LCC's in the US. Mangement takes care of me and I will take care of our PAX and MAKE SURE they come back with their bucks!
Scheduling = EAST WAY, I find it amazing that the entire operation is ALWAYS critically staffed when we are offering VLOA's. To me this means blantant mismanagement and incomptence. Also, who the heck runs an entire scheduling department in the irreg department????
Nonrev travel = west way please FCFS , just like American, Southwest, etc.
Commuter travel policy = new, commuter gets higher priority than nonrevs
Revamp inflight training circumlum and actually turn out graduates that are prepared for the job (no clue how to do this but it could reduce turn over and thus lower cost)
Revamp the hiring process, again, reduce turn over and REDUCE costs.
Accountability, new, empower the employees to make good decisions, hire people that make good decisions and hold them accountable when they decide poorly. This is for ALL levels and ALL employees, not just the FA's.
Hold front line employees (gate, ticket, pilot, FA, etc) accountable for their appearance! Well groomed, pressed, neat, presentable, CLEAN, etc! WE are the impression of the airline!
Refurb the interior of the aircraft!!! Yes they are pretty on the outside but the insides are dirty and falling apart. Look at southwest, continential, jetblue, airtran, alaska and american planes. They are CLEAN inside and maintained VERY well. Ours look like crap. Replace those nasty seat covers and scrub the interiors down. Ours are downright embarrassing.
FIX PHILLY! I have no clue how to do this, many management teams have failed at this and this one probably will too. Unless philly gets better we are doomed to fail!
Replace/reconfig those nasty 737's. They are inhumane ways to travel!
Just a few ways to make US what we want to be, THE BEST in US!!!! I know all of this cost bucks but face it folks, if you do not invest in yourself and your employees then you are not investing in your customer and you will be doomed to fail! WE and our customers deserve better!
Door Op's = West Way
Closets = EAST way, give me a place to hang coats for cripes sake!!!
Useless Rules like exit row briefing, done away way with! (east)
Add one row of F/C to ALL planes, keep our elite members happy so they continue to spend with US. We MUST have repeat business!!
Useless Rules like the first cannot go beyond overwing, done away with! (east)
Realistic pay!!! (WE, west and east, need to work on this together) Keep us on par with other LCC's in the US. Mangement takes care of me and I will take care of our PAX and MAKE SURE they come back with their bucks!
Scheduling = EAST WAY, I find it amazing that the entire operation is ALWAYS critically staffed when we are offering VLOA's. To me this means blantant mismanagement and incomptence. Also, who the heck runs an entire scheduling department in the irreg department????
Nonrev travel = west way please FCFS , just like American, Southwest, etc.
Commuter travel policy = new, commuter gets higher priority than nonrevs
Revamp inflight training circumlum and actually turn out graduates that are prepared for the job (no clue how to do this but it could reduce turn over and thus lower cost)
Revamp the hiring process, again, reduce turn over and REDUCE costs.
Accountability, new, empower the employees to make good decisions, hire people that make good decisions and hold them accountable when they decide poorly. This is for ALL levels and ALL employees, not just the FA's.
Hold front line employees (gate, ticket, pilot, FA, etc) accountable for their appearance! Well groomed, pressed, neat, presentable, CLEAN, etc! WE are the impression of the airline!
Refurb the interior of the aircraft!!! Yes they are pretty on the outside but the insides are dirty and falling apart. Look at southwest, continential, jetblue, airtran, alaska and american planes. They are CLEAN inside and maintained VERY well. Ours look like crap. Replace those nasty seat covers and scrub the interiors down. Ours are downright embarrassing.
FIX PHILLY! I have no clue how to do this, many management teams have failed at this and this one probably will too. Unless philly gets better we are doomed to fail!
Replace/reconfig those nasty 737's. They are inhumane ways to travel!
Just a few ways to make US what we want to be, THE BEST in US!!!! I know all of this cost bucks but face it folks, if you do not invest in yourself and your employees then you are not investing in your customer and you will be doomed to fail! WE and our customers deserve better!