FrugalFlyerv2.0
Veteran
- Oct 29, 2003
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WorldTraveler said:DL not only on a systemwide basis provides a level of service that is the best competition that AS could have but DL matches or exceeds AS' level of service at SEA.
The only stat that the DOT reports on an airport specific basis is on-time and on that basis, DL has exceeded AS' SEA on-time for several months.
It never ceases to amaze me how you always tend to make wild statements, draw outlandish conclusions without EVER showing any data to support them.
DL runs a great operation, but you make it sound like they run circles around AS (or any airline for that matter).
For example, have a look at this: http://www.dot.gov/airconsumer/september-2014-air-travel-consumer-report
For July 2014 DL had an on-time rating of 86.3% whereas AS was 84.1%. DL wins.
However, for the 12 months ending in 2014, AS had a 87.2% ranking compared to 83.8% for DL. Looks like DL does not win here.
Moreover, DL has 0.67 complaints /1000 pax compared to 0.44 for AS. Exceeding the AS level of customer service? Questionable.
Oh and you harp on AS's SEA-SFO chronically delayed flights, while ignoring the fact that for example, in July 2014, DL had 62 (0.009%) tarmac delays 2hr or longer compared to 5 for AS (0.003%).
Granted, my example is limited to 1 month, but I'm fairly confident that looking through other recent months (and perhaps over a couple years) the data would probably be comparable.
So yes, DL does run a good operation, but certainly does not run circles around AS.
I know you qualified your statement by saying "service at SEA" but that loophole isn't going to fool nobody (well maybe spectator), but I think others see right through your DL uber alles narrative.
There is your WholeTruth.