PITbull
Veteran
- Dec 29, 2002
- 7,784
- 456
My favorite paragraph in Dave's letter:
"We must come to grips with the fact that the industry is changing and that to survive, we must transform every part of the company – more efficient operations, simpler pricing strategies, a better product for our customers, more productive work rules, a more flexible business model – literally everything must be on the table. And that is exactly the plan we're working on right now. Our focus is on how to be flexible, adaptable and creative, and to do this, we must think in terms of the customer and what they will demand of us going forward."
Let's see...
"We must come to grips with the fact that the industry is changing and that to survive we must transform every part of the company".
PITbull comments: I thought we did come to grips with this fact in both concessions worth $1.2 Billion in cost savings annually. So, what was that all about? The "new business plan" presented to the ATSB demonstrated how every part of the company was transformed. All groups gave wages, vacation, entire medical revamp, furlough language gone, downsizing to 20,000 jobs gone. Reserve system, sick pay penalties, Long Term Disability relief, OJI Work related injury relief, Duty rig relief, Preferrential new Bid system, BK, terminated pensions, 2 gov. bailouts, alliances, Major RJ relief with MDA LCC Division, ATSB Guarantee, Investor monies, Productivity enhancement and relief, work rule changes, Kiosk machines to replace human workers.
Wasn't all this done to put us in a better position to compete? Did or has management done anything since than to address the "non-human" side of the equation, like simplifying and restructuring fares, improving the product and being consistant with service, over utilization of gates and planes, making strides to build bridges with all labor groups to restore morale? Have they stopped downsizing, and stop giving away our routes? PR campaigns, marketing? Why is management thinking about this now?
Can or will management address these non-human issues first and implement change to better mirror SW and JetBlue?
"Literally, everything must be on the table"
PITbull comments: What the hell does that mean? I thought everything was on the table and we came out with two ratified restructuring agreements.
Is the "competition animal" something new to our airline? Have we never competed before Dave? Or is it that Dave has never competed?
"Our focus is on how to be flexible, adaptable and creative, and to do this, we must think in terms of the customer and what they will demand of us going forward."
PITbull comments: Focus on how to be flexible, adaptable and creative? What have you all been doing up till now? I know that your lower management has been busy "hammering" the employees down here to death, denying medical leave of absences, throwing folks off of LTD and OJI, and forcing folks to come to work sick, disciplining folks right out the door with terminations. They have been very busy doing the "dirty deed" and destroying employee spirit and morale But, what's your excuse? With regard to the customer and what they demand of us...HAVE YOU BEEN LISTENING TO THEM AT ALL? How will lowering labor costs again effect positively what the customer demands?
And how does management plan to be more productive in their positions? Is there plans for more consolidation in this arena?
"We must come to grips with the fact that the industry is changing and that to survive, we must transform every part of the company – more efficient operations, simpler pricing strategies, a better product for our customers, more productive work rules, a more flexible business model – literally everything must be on the table. And that is exactly the plan we're working on right now. Our focus is on how to be flexible, adaptable and creative, and to do this, we must think in terms of the customer and what they will demand of us going forward."
Let's see...
"We must come to grips with the fact that the industry is changing and that to survive we must transform every part of the company".
PITbull comments: I thought we did come to grips with this fact in both concessions worth $1.2 Billion in cost savings annually. So, what was that all about? The "new business plan" presented to the ATSB demonstrated how every part of the company was transformed. All groups gave wages, vacation, entire medical revamp, furlough language gone, downsizing to 20,000 jobs gone. Reserve system, sick pay penalties, Long Term Disability relief, OJI Work related injury relief, Duty rig relief, Preferrential new Bid system, BK, terminated pensions, 2 gov. bailouts, alliances, Major RJ relief with MDA LCC Division, ATSB Guarantee, Investor monies, Productivity enhancement and relief, work rule changes, Kiosk machines to replace human workers.
Wasn't all this done to put us in a better position to compete? Did or has management done anything since than to address the "non-human" side of the equation, like simplifying and restructuring fares, improving the product and being consistant with service, over utilization of gates and planes, making strides to build bridges with all labor groups to restore morale? Have they stopped downsizing, and stop giving away our routes? PR campaigns, marketing? Why is management thinking about this now?
Can or will management address these non-human issues first and implement change to better mirror SW and JetBlue?
"Literally, everything must be on the table"
PITbull comments: What the hell does that mean? I thought everything was on the table and we came out with two ratified restructuring agreements.
Is the "competition animal" something new to our airline? Have we never competed before Dave? Or is it that Dave has never competed?
"Our focus is on how to be flexible, adaptable and creative, and to do this, we must think in terms of the customer and what they will demand of us going forward."
PITbull comments: Focus on how to be flexible, adaptable and creative? What have you all been doing up till now? I know that your lower management has been busy "hammering" the employees down here to death, denying medical leave of absences, throwing folks off of LTD and OJI, and forcing folks to come to work sick, disciplining folks right out the door with terminations. They have been very busy doing the "dirty deed" and destroying employee spirit and morale But, what's your excuse? With regard to the customer and what they demand of us...HAVE YOU BEEN LISTENING TO THEM AT ALL? How will lowering labor costs again effect positively what the customer demands?
And how does management plan to be more productive in their positions? Is there plans for more consolidation in this arena?