if y'all could get AA Corporate in Dallas to acknowledge that I sent this to everyone including Doug Parker that would be great. Anywaaaayyyysss. Edited for the privacy of the people involved but here goes the story of dealing with people whose job is to pretend to give a....
As I have no idea of what timeframe of control I have remaining with regard to my access to JetNet, I found it prudent that I utilize the short time that I have to craft an honest, and transparent letter of profound thanks, and equal disappointment. As stated in my termination letter written by C. Kellam, I was hired on March 16, 2020 as a Reservaitions Sales Representative nonwithstanding an probationary period of 180 days of employment. It goes on to say "as a probationary employee, your attendance is unacceptable; therefore, your employment with AA is terminated effective today". My attendence being unacceptable is a far cry from the truth. It is here, and here alone that I have been fully invested in with zero return of vested help. And so my parable begins.
As one knowledgable of employment with the company I understood that in order to fulfil the role I was required to, it was critical that I position myself close to work regardless of the expense. I moved from New York City definitively on March 15, using the Amtrak, Greyhound, and Uber respectively, I arrived for class the night prior at 11pm. The Airbnb that I booked for the week utilized a lock combination mechinsm to which I was given instruction to open the door. I remained locked out until about 2am because the lock was seemingly faulty. After the host woke up and apologized for the trouble I was given a physical key to use and unlock the door. After completing the first day of training, I took a cab home because despite it being fifteen minutes away driving from work, no form of public transportation ran there. For the second time and day in a row, the owner had now managed to give me a physical key which would not open the door. This was my first day of employment, after strategically coming up here to avoid extra fees while figuring out how to come to a new state and incur as little expense as possible. It was also rather cold at that time so after waiting about two hours with no success at reaching the owner, I took another cab back to work and stayed on the couch on the second floor until the owner responded at 9pm, and picked me up and apologized again and took me to the airbnb. After having a shower, I came out of the bathroom to see the host's son attempting to have a conversation with me while I was attempting to finish dressing. Ultimately, he ended up asking me to "go home" with him and have him take me to work in the morning. This is day two of me transitioning to the state of North Carolina. After going to my room and obviously not being able to sleep I contacted Airbnb's emergency services to have me relocated. The entire process took 4 hours for me to be moved, and now I was forced to stay on West 6th Street in downtown Winston Salem. The morning I requuested a cab to get to work is when I realized that I needed to reposition my thought process in relation to taxi/uber efficiency in the south versus NYC. It took twenty minutes to arrive and I ended up arriving to training twelve minutes late.
During the weekened of the first week of training, I transitioned to NYC to get some of my things. I returned on Sunday, and slept, awakening to missed calls from the day before on the Monday morning of training. After getting ready for class and calling an uber, I returned the call to see that it was our training coordinator L. Boles who asked that I not return to class because NYC had been preemptively branded as the epicenter of Covid19. I attempted to logically reason with him, but the decision had been made that I could not return to training and needed to return home immediately and quarantine. I complied, and left that same day. After collecitng myself, I texted L to ask about how to get in contact with Corporate to review feasible terms of valid release for the company. I also posited that if I were to be released then the entire class should be seeing as I originated from NYC to begin with. He failed to return texts, and after approximately 90 minutes, my manager L Fleming called apologizing for the hasty decision, asking me if I was sure that I had no bad bad taste in my mouth after the encounter. I was granted the option to return either Wednesday, or the following Monday with me having one on one classes until I caught up with my class. Seeing as I had just canceled another airbnb that had been booked for the week (without reimbursement), I opted to restart the following Monday, and formulate a logical method to juggle expenses into a more financially friendly long term plan for employment. I ultimately opted to stay at West 6th street for an additional week, then book myself at a monthly rate at the Extended Stay that rests across the street of AA. For the first week and weekend of work, I had been locked out of a residence I paid for twice, deprived of sleep and phsycological equilibrium, and released for trying to transition; yet I digress.
Of notable interest was a day that I arrived to work too early on Monday because of a lack of ubers/taxis, and was refused entry because we had not yet been issued an ID. The old Caucasian security guard instructed me to stay outside since I had not been given a badge as yet. I was low on money and could not afford to take a cab back to the airbnb, and then back to work two hours later. As it was March, and still cold, I developed both a fever, and a draft in my eye waiting outside until 5:40 am that morning. He as well was quite warm after returning from my initial release subsequent to asking about contacting Dallas about being released for no reason.
During one point of training, my wife called me, telling me that our youngest son who was 16 months at the tme had developed a high fever. She was extremely hesistant to take him out publicly because of the new and unknown nature of the pandemic, and I consciously made the decision to ask to leave trainnig earlier to collaborate with her as to how to address our child's situation. The day after, I was called into speak with L once again to sign a document acknowledging that i had violated my second term of attendance policy during probation. Once again, without looking for an excuse, I assumed responsibility for my aciton and signed. I continued the daily commute via Uber from downtown to work becuase training started at 6am which was consequently when the bus started to run. I moved to the Extended stay for the month to ease the financial burden of moving in between work and my temporary place of residence.
During my matriculation through training, fraud managed to hit my debit card. In order to send a new debit card to me, Chase required that I arrive at a branch physically to verify my identity because of my change of address to a new state. I faced two options; take cabs to and from either Chapel Hill, NC, or Charlotte, NC hoping a bank would be open because public transporation had temporarily been suspended, or take one to an airport to go to NYC directly after training on Friday, and see an agent Saturday morning so I could have a card mailed out to me. At this point I was already paranoid about being released again if I went to NY, so I stayed for as long as I could eating from anywhere that would accept Sangsung Pay. When it was time to renew my stay at the Extended Stay, I asked multiple classmates if I could Zelle or Cashapp them, and they use their card physically at the motel because I did not have a card. I went as far as to ask my trainer, who initially responded to my text, but failed to acknolwedge me after explaining what my dilemma was. I was eventually forced to leave the Extended Stay and it was by the grace of a very dear friend overses who paid for me to stay a night at the Sleep Inn next door by booking it online for me at their expense. I gave away all of the food and toiletries that I bought from Sam's to the cleaner the next morning, and returned to NYC to show my face so I could have a debit card mailed to me. The next day, every flight from NYC out to CLT or GSO canceled or booted me. After I missed the final flight of the day by 1 person I hopped on a bus to Baltimore and took the first flight in the morning to CLT. From CLT, I took an exhorbitantly priced uber directly to training and arrived shortly after 9 am. Of course, being that I was three hours late; strike 3!!!
Ms.Kellam informed me of my contract being in a state of consideration for termination the next day. She asked me to recap what had happened to have me arrive at this place, and the above referenced story; with proof and receipt of every incident was retold to her. She informed me that regrettably it was out of her hands. I proceeded home after training and referenced the ethics hotline to file a complaint to bolster, and corroborate my story so a recordable version could be referenced. The agent who called from the Ethics team arranged/suggested I meet with my manager Ms. L. Fleming to explain everything to a management level representative. She empathized with me, but could ultimately offer one more chance, and the suggestion of deviated breaks to aid a lingering stomach problem developed from my inability to access healthy food with a budget that tightened daily. I accepted the chance and pressed on.
I subsequently moved to the Highland Oaks complex which is roughly a 12 minute walk from work. The move was centered around stability, and proximity to work. I continued through training and finished successfully; adjusting to the transition through every hardship faced alone. My statistics and reviews were always met with positivity, and applaud for my ability to take constructive criticism, and integrate it to my work ethic to further better myself. To date, I have only heard that I need to slow down as my brain's ability to process information quickly is failed by my mouth's inability to match its output.
My final strike occurred last Tuesday 21st July, 2020. I contracted food poisoning on my day off and tried to sleep it off. It continued, and I attempted to go to an urgent care to no avail. I decided that going to an ER would make no sense as most Covid cases were probably rampant there and I would put both myself, and my coworkers at risk after exiting. I attempted multiple times via the trade group to get swapped off; offering up to $50 for someone to take my shift. In the end I was only able to have the first hour, and last three hours taken.
Today, as I had the letter given to me, and was asked to leave the premises, there was an eerie feeling of tranquility about me. I am a man of high intellectual aptitude, and discernment to body and vocal tone based language. As Ms. Kellam left me at the elevator, she suggested I call the employee number to see what my options were referable to benefits because she knew I probably had some things to figure out in relation to moving back to NYC. How arrogant, and brass of someone to offhandedly tell someone good luck with re-adjusting your life in the middle of a pandemic again. How self absorbed must you be to say so without a hint of remorse or tone of empathy in your voice?
The intellectually impotent always find means to bolster their sense of self worth and validation through petty and passive acts of output. Many things are laughable. The fact that I tried over, and over to reference cashapp, or zelle to avoid going to NYC and avoid a strike, yet the word "cg" in the group chat meant for swaps and pick ups is used to signify how much is willing to be paid out to take a shift is laughable. The fact that both the ethics department and every level of managment up to L. Fleming knew the intimate detail of my experience is laughable. The fact that anyone assumed they were giving me a final chance after having an emotional breakdown in Ms. Fleming's office because of my ongoing situation is laughable. What is not funny is reference to my attendance being unacceptable. Had I died last Tuesday, I would've been replaced shortly after. Had I gone to the ER, and returned to work, I would've caused a scene. Do not compare me valuing my health, and having the benvolence to consider every other coworker in my vincity to an unacceptable version of my best self.
When I went to work after coming off food poisoning, my CCM, V. Johnson informed me of my impendeing fate. I crafted a letter to the highest levels of authority, in order to transparently voice my side which has been repetitively spat on. In my haste to not affect my adherence, I opted to apply for a flex 30, which I set up, but forgot to hit the submit button. I also used 13 minutes of my first break to finish the letter without editing it. When asking workforce to visually inspect my screen activity to see that I had set it up, and forgotten to hit the submit button they refused. I assume that would have been another strike to put me down; quite laughable.
This letter is to both the highest levels of authoity and those on a more immediate, and intimate level. Through recording, and social media based posting, it extends to the broad public as well if needed. It is a call to attention for the lack of discernment amongst most mid level members of management. The fact that I slept through tangential stories about work based situations. The fact that I refused to prioirtize socialization or anything beyond the improvement of my stats. These were contributing factors to my release; I don't require acceptance or denial to my hypothesis to know that. I'm well aware of the simple self absorbed nature of the human ego. I am not here to validate or satisfy it. It takes two hands to clap.
As I expect I will coincidentally lose access to JetNet shortly after this email's delivery, I've created contingency methods to contact me if anything I said had any margin of impact on your day. My next steps lay in finding another immediate form of financial security while concurrently working towards my prerequisites for my own professional endeavors. No, Ms. Kellam. I will not need to get my ducks in a row, so your favor and that number are not needed. Winston Salem, NC is now my home, and noone will move me off my base.
P.B Williams