WeAAsles
Veteran
- Oct 20, 2007
- 23,465
- 5,258
Precisely. They used to call those "mentor-ship programs" Ask CC's who are willing to mentor people who might be interested in becoming CC's to let those people shadow them. Take those clerks off the manning and cover the holes with OT.lax said:I hear you! They say the definition of insanity is doing the same thing over and over expecting a
different result. I know they have to continue to post vacancies, per the contract. But at some point you'd think someone in leadership would say "hmmm we keep posting 12, 17, even 20 cc vacancies at mia and only 1 or 2 fsc's take it. I wonder why thats happening?" Maybe a side letter to incentivize the job more. Maybe going back to old-school, where csm's aren't allowed on your gate unless you call them. How about an open dialogue with management and current cc's to explore some things that might actually encourage senior guys into those positions. Sheesh who'd want to run a biz where the 15, 20, 30yr guys don't want any part of leading the charge. Instead you get 2 and 3yr guys who barely remember their own employee number, responsible for loading 300 mil dollar aircraft. It makes no sense to me but seems like an unending problem. Last thing mia needs is for guys in orange vests directing traffic but unfortunately it looks as though thats what its coming to lol
And get the freakin CSM's away from the gates unless they are called on for any issues. We have far too many of them out there as it is.
We don't need watchers when we have workers.