What do the flight attendants want/need onboard

A PERFECT example of how some are just overboard with it. They see nothing but dollar signs $ $ $ $ $ $ when you look at them. I do it when I feel it's right. Your right the choice is yours but I just feel personally that if it's to bumpy to even run a drink out to someone it's also to bumpy to PIMP the card. I just think it's in bad taste. I'm all for the cash as well don't get me wrong.
 
A PERFECT example of how some are just overboard with it. They see nothing but dollar signs $ $ $ $ $ $ when you look at them. I do it when I feel it's right. Your right the choice is yours but I just feel personally that if it's to bumpy to even run a drink out to someone it's also to bumpy to PIMP the card. I just think it's in bad taste. I'm all for the cash as well don't get me wrong.
How am I overboard when I do it tastefully, every flight? Oh, and btw, if someone asks me for a drink, a blanket, etc, when I am passing out apps, I always get if for them. Again, relax. If you think that the credit card program is the worst thing that US does in "bad taste," you must work with your eyes closed. :shock:
 
Not the worst thing that we do as far as advertising here at Usairways but something YOU are in control of doing. Again, have at it. I just think it looks stupid and unprofessional when there is a delay (company related), mechanical and then PIMP the card. Come back and enjoy our bad service with the FREE ticket? Honestly. Tastefull to some is not tastefull to others.
 
Not the worst thing that we do as far as advertising here at Usairways but something YOU are in control of doing. Again, have at it. I just think it looks stupid and unprofessional when there is a delay (company related), mechanical and then PIMP the card. Come back and enjoy our bad service with the FREE ticket? Honestly. Tastefull to some is not tastefull to others.
I thought we were talking about a no serve flight, not a mechanical? If it is late, or everyone is asleep, of course I use discretion. The example stated was a flight where bevvies were not served..... anyway, bored with this, you love that PIMP word, dont you? :lol:
 
I dosen't matter if it was express or full service on the PHL-MHT. NO service was given, just selling credit cards. Also I beleive the flight is just over 300 miles, so by the chart it should have been a full-sevice

Are you an employee or pax?

Actually, I believe it is a "no serve" unless something has changed in the latest Service Flow print out. Or is that BDL???

A PERFECT example of how some are just overboard with it. They see nothing but dollar signs $ $ $ $ $ $ when you look at them. I do it when I feel it's right. Your right the choice is yours but I just feel personally that if it's to bumpy to even run a drink out to someone it's also to bumpy to PIMP the card. I just think it's in bad taste. I'm all for the cash as well don't get me wrong.

Many times too it is not that it is too bumpy to run out a drink, but it is too bumpy to bring out a 300lb cart that could potentially go airbourne and severly injure someone.


Are you an employee or pax?

Actually, I believe it is a "no serve" unless something has changed in the latest Service Flow print out. Or is that BDL????
Many times too it is not that it is too bumpy to run out a drink, but it is too bumpy to bring out a 300lb cart that could potentially go airbourne and severly injure someone.
 
Twicebaked,

I am a customer, and routinly fly in and out of MHT.

If it has changed to "no service" on the flight, it is another reason not to fly US. SW has a beverage service on the same flight with the same equipment, and they cost less.

I think you are worng about it being no service because it has had service recently. Also it was an overcast day with NO bumps. If a decision was made by the Capt., or by someone else, it was not conveyed to the customers.

You just can't accept the fac t these F/As just cared about selling credit cards, and servicing the customers who pay their wages.
 
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There is NO such thing as a NO SERVE flight. They are BY REQUEST and those request should be honored. If you want something, ring that precious little call bell many of you adore. The company writes the list and has copies (or should) in every crewroom.

Could we get back to the topic? :)
 
You might want to doublecheck that. There is a mainline flight from PHL to MHT.

Not talking US Airways Express. We are talking "express" service (i.e. Coke, Diet Coke, Sprite, water). I think those of us working for mainline know where we go. :D


You just can't accept the fac t these F/As just cared about selling credit cards, and servicing the customers who pay their wages.

You are soooo off on that one bud! I know the lazy azzes we have out there. Trust Me. EVERY company has lazy people. Yes, even where you work.

The company pays me to due the service they want and I DO. If they list the flight as request/no serve, I do that. I will however still do the "cash cow". If you as a pax have a problem with the fact that there is no time for a beverage and you are "insulted" by a flight attendant pushing a credit card, bring it up to the company. Don't act like it is the flight attendant's fault. If you have a chance to actually make extra money, you would do the same thing.
 
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Not talking US Airways Express. We are talking "express" service (i.e. Coke, Diet Coke, Sprite, water). I think those of us working for mainline know where we go. :D
You are soooo off on that one bud! I know the lazy azzes we have out there. Trust Me. EVERY company has lazy people. Yes, even where you work.

The company pays me to due the service they want and I DO. If they list the flight as request/no serve, I do that. I will however still do the "cash cow". If you as a pax have a problem with the fact that there is no time for a beverage and you are "insulted" by a flight attendant pushing a credit card, bring it up to the company. Don't act like it is the flight attendant's fault. If you have a chance to actually make extra money, you would do the same thing.


Very good point.
 
Twicebaked,

I agree with you on every point but one. The PHL-MHT flight has been a limited Bev service. Not a by request only. In fact in the past it was a full bev service.

That is my point, they were not doing what the company guideline states.

You are also correct, if the company changed the guidelines, I should take it up with the company. Becaue it is one less reason to flt US.

For me it is easy, walk over with the $300.00 US charges me to the SW counter and by 2 tix for the same price.

Again, chanes by the company on how it up-grades people are not an agents problem, so I don't take it up with them On this flight when I purchased a full-fare TIX that morning, I wasn't even allowed to play the up-grade game since all the seats were already taken. The agen in the club confirmed they were not all CPs up there.

My point is; lazy employees are also assisting management in chasing away full fare frequent fliers. And if they want a pay raise, thye need to due their share in keeping these fiers happy as well with the tools and regulations they are given.
 
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Twicebaked,


My point is; lazy employees are also assisting management in chasing away full fare frequent fliers. And if they want a pay raise, thye need to due their share in keeping these fiers happy as well with the tools and regulations they are given.


Your point is limiting as it only speaks for a few. I think if I were a customer I would write and let US know that they have lost a customer and need to evaluate the price on that flt. If you aren't a loyal customer, by all means, just go with the cheapest price and best value. BUT, we have 7000 f/a's and I dare say a few are lazy. Those so called "lazy" employees will get a raise whether they are lazy or not because they are in the same union and raises are negotiated. YOU have the power of the pen. If ONE or TWO f/a's or agents is rude, it isn't going to have a bearing on their pay, but WILL get the attention of management. Complaining here isn't going to change things one way or another. Complaining to the powers that be will.

SOOOOOOOOOOOOOO...COULD BE NOW PLEASE GET BACK TO THE TOPIC ALREADY!!!!!!!
 
I am not complaining here, just stating a fact, ALL flight attendants need to use the tools that they already have. I am not saying, they have enough, or enough F/As on the planes.

I have already sent management a letter. I also don't look for the chepest flight, just the ones with the best equipment (largest) nd the best service by the airlines. So far this year I am averaging a cost of just under $1.00 per mile, way above cost.

SO use the tools you already have and keep customers like me comming back.
 
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I am not complaining here, just stating a fact, ALL flight attendants need to use the tools that they already have. I am not saying, they have enough, or enough F/As on the planes.

I have already sent management a letter. I also don't look for the chepest flight, just the ones with the best equipment (largest) nd the best service by the airlines. So far this year I am averaging a cost of just under $1.00 per mile, way above cost.

SO use the tools you already have and keep customers like me comming back.

thank you for words and keeping doing biz with us. :)
 

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