Of course they will be happier...They are the happy drunks that WN lets hang around. The cranky ones are refused service.TomBascom said:go over to LUV's gates and look around. Their customers will be smiling and happy. Or at least a lot more so than US'...
Seriously, I've been flying U for ages & it seems to me that passenger attitudes have gotten better and better. There are far fewer cranks, fewer screamers, fewer red faces. The U employees must be getting better at nut control.