As a curious outsider I listened in for 30 minutes. I feel sorry for you guys. How many times did Dave say "we've got to do this, we've got to do this" without any detail on "how." The reasoning on pricing ("we have to lower to match Southwest") showed that he'd missed all the lessons from AWA, BA and others on the benefits of simplifying the price structure -- on both revenues AND costs. The CASM comparison was utterly worthless.
It was painful to watch -- the lack of leadership, the lack of details to inspire any confidence in the plan, the expressions on the audience's faces .... Very sad viewing.
Good news -- a new web site in the summer! 🙁
I may only be an occassional U passenger, but you all have my heartflet sympathies