Three Year Merger Anniversary

[hp-to-us]

Interesting!

Sounds like the crack IT team is still right on top of things.

why would the IT team be responsible for updating the policy information in the DRS? wouldn't that be the responsibility of the airport/res policy and procedures groups?

 

[Art at ISP]

Here's a simple concept, one which can't be spun.

The merger will be complete when there is no East, no West, just US.

The merger will be complete when EVERYTHING has been integrated, and operates as ONE airline.

Even with that, there's a LONG way to go before this cluster jump of a merger could EVER be considered successful.

When the Tempe clowns realize that the Employees are their most vital ASSET, maybe...

When they realize that customer loyalty is an ASSET, then maybe.....

Until then, dream on.....

 

[N924PS]

If I were a passenger on one of the USAirways transatlantic 757's with all the impromptu "speed tape" repairs to the cabin (which never, ever really get properly fixed,) I would wear my life vest through the entire flight wondering "what else didn't work on the plane."

If you feel that strongly about the safety of the aircraft, how can you sign the logbook accepting it and then fly it speed tape and all across the pond?

 

[nycbusdriver]

If you feel that strongly about the safety of the aircraft, how can you sign the logbook accepting it and then fly it speed tape and all across the pond?

First, you assume that I am a pilot for USAirways.

Second, you assume that I am an international 757 captain.

However, let us go with your assumptions just for the moment.... What I said was from the perspective of a passenger. Most have little or no knowledge of exactly what "broken/non-functional" items compromise the safety of an airliner. I would wager that virtually none have any idea that an MEL exists. Given that, most passengers might be concerned when they see cabin items duct taped, and wonder if a similar engineering feat is holding the engine to the wing. (I've actually overheard some verbal conjecture of this sort while riding the cabin, along with some uncomfortable giggles.)

I'm not at all implying that taping up cabin items is dangerous. Usually it is harmless and expeditious. I question the fact that these taped-up "fixes" go for weeks, maybe months, without proper parts being brought in to make proper repairs. Is that unsafe? No. Does it maybe speak poorly of the practice so common at USAirways? Definitely. Does it go unnoticed by USAirways customers? Emphatically: NO!

 

[N924PS]

Everyone knows they don't use Duck Tape to secure the wings. They use the Speed Tape for that temporary repair!

Based on your posts, you are of course, a USAirways pilot. I believe my assumption is correct.

 

[N965VJ]

Who is more likely to be concerned about “duct tape holding the wing onâ€￾?

Leisure travelers; Parker’s stated target customer.

 

[Art at ISP]

Perception is reality to most people, especially ones who are ill informed. It's very easy for an infrequent traveler to see such conditions on board and begin to wonder about more important components. If one part looks shoddily maintained, then most likely other parts are similarly cared for.......and that's not a good thought process to encourage.

That said, those of us who know more about this industry know that's not the case, but in a situation where a little effort could prevent this mistaken conception, it's truly astounding that they can't or won't address these seemingly minor repairs. Sorry to say the high cost of cheap rears its head again....

If you want to give the impression of a quality product, you have to have a quality appearance.....but I forget-they know the cost of everything but the value of nothing. At least they are consistent.

 

[flybynite]

Ah, yes, Art.

It's called "Dressing for Success".