Paychecks incorrect

[lgwcalling]

The email below was sent to all employees with company email yesterday. It sounds like it was a benefit deduction problem.

Employee Benefits has been made aware that some employees may have had incorrect deductions for their benefits in this week's pay run. We want to assure all employees the Benefits Department is working on identifying those directly affected and making the necessary corrections, which will be applied to their next paycheck. Thank you for your patience and cooperation. If you believe your Benefits deductions are incorrect on your paycheck and have questions, please contact [email protected].

This email from the Company is so typical. A responsible response should have been the following,

"Employee Benefits and Payroll realize that WE'VE made some mistakes regarding OUR management of YOUR money. For that reason, we will be staffing these departments over the weekend and encourage anyone affected by OUR errors to contact us ASAP so that we can correct OUR mistake. Please call US @ ###-###-####. Once we identify the error, we will cut a special check and FedEx it to you right away. We apologize for this problem and are committed to seeing that every employee gets their wages promptly."

 

[barbeetantrums]

The email below was sent to all employees with company email yesterday. It sounds like it was a benefit deduction problem.

Employee Benefits has been made aware that some employees may have had incorrect deductions for their benefits in this week's pay run. We want to assure all employees the Benefits Department is working on identifying those directly affected and making the necessary corrections, which will be applied to their next paycheck. Thank you for your patience and cooperation. If you believe your Benefits deductions are incorrect on your paycheck and have questions, please contact [email protected].

Better print out that e-mail and show it to your mortgage holder/landlord/utility/credit card company. Maybe they will show pity.

 

[hp-csr-phx]

We still have not recieved our W2 on the west side. But I did find this info on Compass and was able to download a copy.

Can’t find your W-2 statement? Now you can get a duplicate W-2 statement fast! W-2 eXpressSM, a service of The Work Number, enables you to quickly and easily obtain your duplicate W-2 statement.

1. Go to www.w2eXpress.com or call 1-800-996-7566

2. Select to request a duplicate W-2 Statement

3. Enter:

• The America West Airlines Employer Code: 11619
• Your Social Security Number
• Your PIN: [your birth date format of MMDDYYYY]

4. Make the following selections:
• Select to order your W-2
• Select the tax year
• Choose to have your duplicate W-2 faxed, mailed to your home address or another address, or you can print it from the web

 

[lgwcalling]

We still have not recieved our W2 on the west side. But I did find this info on Compass and was able to download a copy.

Can’t find your W-2 statement? Now you can get a duplicate W-2 statement fast! W-2 eXpressSM, a service of The Work Number, enables you to quickly and easily obtain your duplicate W-2 statement.

1. Go to www.w2eXpress.com or call 1-800-996-7566

2. Select to request a duplicate W-2 Statement

3. Enter:

• The America West Airlines Employer Code: 11619
• Your Social Security Number
• Your PIN: [your birth date format of MMDDYYYY]

4. Make the following selections:
• Select to order your W-2
• Select the tax year
• Choose to have your duplicate W-2 faxed, mailed to your home address or another address, or you can print it from the web

Thank you hp-csr-phx. I still haven't received my W-2 yet either. I called Payroll on Friday and, of course, I had to leave a voicemail message. And, of course, no one called me back by the COB Friday.

And Doogie wanted to add Delta to the mix. They can't even manage the Company that they have.

 

[AIRWOMAN]

I received my W-2 in the mail today. The requirement is to have it mailed/post marked NLT Janaury 31st. Can't tell if it was or not since there is no postmark on the envelope. :unsure:

 

[lgwcalling]

I believe it is that they have to be postmarked by 1/31.

I could be wrong.

Not sure either, but here's the thing.....Why do they have to wait until the last second? This only contributes to their pattern of lazy and incompetent management. And, it shows that they place no premium on customer service - we being their internal customers. I work part-time @ Sears and they had W-2s out by the second week of January. And, I'm sure that Sears has many more employees than US.

 

[AIRWOMAN]

Not sure either, but here's the thing.....Why do they have to wait until the last second? This only contributes to their pattern of lazy and incompetent management. And, it shows that they place no premium on customer service - we being their internal customers. I work part-time @ Sears and they had W-2s out by the second week of January. And, I'm sure that Sears has many more employees than US.

The e-mail that I read said that they were coming from Georgia. Another outsourced function, do doubt. :down:

 

[hp-csr-phx]

The e-mail that I read said that they were coming from Georgia. Another outsourced function, do doubt. :down:

W2's arrived in PHX today.

 

[jetmech01890]

time for a log book sandwich hold the mayo

 

[XUS]

As you can tell by my UserID, I am ex-USAirways (twice). To get my final paycheck I had to file a complaint against USAirways with the Wage and Hour division of the NC Dept of Labor. This was in November 2006. Funny how they responded quickly when the state called them. Multiple calls to Payroll by myself resulted in no response. I left messages on the local payroll and the corporate payroll, but was never called back. I finally paid an in-person visit, but was told to wait and the check would come. I waited a few more days, but finally called the state to intervene.

Also, strangely my checking account shows Payroll Dept USAirways "touching" it on 1/17/07. The transaction was for $0.00, but it still makes me wonder why?

 

[Heinrich]

It doesn't take "INEPT"ness to make a late payroll. Payroll processing is extremely complex...it is probably quite possible that many companies in America could have a set of 'perfect circumstances' that would delay payroll or cause payroll processing errors.

I know it sounds like "pie in the sky" thinking but it's always good to have at least 2-3 paychecks in savings for a rainy day that could include any number of problems including losing your job.

Hopefully, though, the company will refund any late fees, bad check fees, and provide any documentation to credit bureaus for any problems solved.

 

[ResAgt]

My paycheck was deposited into someone elses account but I was at work today!When are they going to make it right for everyone? In 2 weeks?! Thats BS and I am angry! Makes me wonder if the measley 8.72 an hour and free flying is worth it.

 

[Harry Callahan]

My paycheck was deposited into someone elses account but I was at work today!When are they going to make it right for everyone? In 2 weeks?! Thats BS and I am angry! Makes me wonder if the measley 8.72 an hour and free flying is worth it.

Welcome to the board. Yesterday I heard quite a few stories of this happening as well as employees who received no paychecks at all. It is my understanding checks arrived today. I can not say if it was all or not.
There were more problems than I would care to post from the talk I've heard.

 

[ResAgt]

Me too!

 

[Filkster]

West payroll has always been an office with constant turnover and incompetence. If they screw up your paycheck, it is your duty to show where they made the mistake or you are out of luck, as far as they are concerned. When I started back in the day, payroll would often short me by hundreds of dollars. Credit card companies, utilities and landlords don't want to hear excuses. West payroll landed me in hot water that I am still feeling the effects of to this day.

BTW, no one out West (at least in fleet service) has received their W-2.

This is how MESA does every paycheck.. I guess the Real HP is showing it's colors??? Hmmmmmm.
RF