barbeetantrums
Veteran
You know westcoastguy its funny you would say that. A few years ago I was told by a manager(no longer with us by the way) the company only wanted to sell the connecting times & didn't care about the luggage. "Just do the best you can".
In response to a question from Prince of PAWOB's PHX counterpart, Doug Parker stated in a town hall meeting in America West days that pax didn't want to stay long at a connecting airport, so that is why international connections are in the same bank. Paying for missed luggage was a small cost compared to the revenue from a large number of pax who didn't want to stay long at a connecting airport. Yeah.
The best thing to do to prevent disappointment is to lose all hope. Just breate in, then out and realize that nothing will change.