No Free Coffee on US Airways

[phlgreaser]

Take what a mechanic tells you with a grain of salt. I've been consuming aircraft water for nearly 30 years now and never had an experience of getting sick. I've had some that tasted really bad, but there are a number of factors that could do that...one of which being that the tank had recently been cleaned and improperly flushed.

And don't be too sure that if you brought a bottle of your favorite water to a top-notch lab for testing that you would be any happier with the results than what that mechanic told you.

Years ago I replaced a water tank on a MD80. After I looked inside the old tank I won't even wash my hands with A/C water. Check out all the potable water tests that failed. If you put a drop of chlorine in pond water and drink it you won't get sick but you won't see me drinking it.

 

[Be Careful What You Wish For.]

I'd love to see you run this 3-ring circus...

Well, as much as I tend to look on the fair side I can't see this (so far) as a resounding success. After 3 years we still ,seemingly, have two different airlines. I realize that the East is a different animal and that there are on going difficulties.

I hope for the best and expect the worst. I am not a die hard "Eastie" nor am I a brain washed follower.

I've been told by past administrations that we do not see the big picture-I hope someone does. So please tell me why this is such a three ring circus and why it is so difficult?

There is one thing I can tell you with certainty(which you may or may not know)-you can not run this thing by remote control.

They could not do it from CCY and you cannot do it from PHX.

I know enough about this circus to know if you do that you do it at your own peril.

 

[Itestwell]

I think for sure there will be a HUGE difference between east and west flights. Bob, my guess is this was PHL or LGA to PBI or FLL. Anyone who hasn't experienced a PBI or FLL flight needs to take one to experience it. People are SOOOO nasty. I like it though, because I never have to bring entertainmet. People watching is enough fun to keep me occupied for the 2 hrs...

Did a FLL turn today...321..not one seat open either way..... and no complaints, no drama, no nuthin'. People even offered to help me make change without me asking!!

They watch the news, they read, they get it. It's not me making this policy, and they know it.

 

[Itestwell]

:huh: OK second time today I've seen a news story saying that paying is optional? :huh:

Oooooonly if you're cute!

 

[UPNAWAY]

Keeping fares the same, tempe lowered services below others, so, for the same fare, passengers look for services offered. Competitors do not charge for many of the things US does. As a discriminating and cost-conscious passenger, who would you go with, for the same fare, the one offering more or less free services?

and, you may wish to slow your typing, because, obviously, you have exceeded the capacity of your keyboard.

That is all wrong, airline tickets are not bought that way.
Maybe 5% or less care about anything other than schedule and price. No one sits and adds up fees, they or their TA book on base ticket price, if your ticket is more they don't even see it as an option in many cases.

 

[Iheartflying]

I worked yesterday 8/1. There was no drama at all. People bought if they wanted and passed if they didn't want anything. There were no riots SRY2SAY.

 

[YVINTERN]

I think for sure there will be a HUGE difference between east and west flights. Bob, my guess is this was PHL or LGA to PBI or FLL. Anyone who hasn't experienced a PBI or FLL flight needs to take one to experience it. People are SOOOO nasty. I like it though, because I never have to bring entertainmet. People watching is enough fun to keep me occupied for the 2 hrs...

I'm flying PBI-DCA tomorrow...should be interesting to see how these PBI-ians react 😉

Did a FLL turn today...321..not one seat open either way..... and no complaints, no drama, no nuthin'. People even offered to help me make change without me asking!!

They watch the news, they read, they get it. It's not me making this policy, and they know it.

It's not people that whine...it's the cheap ba$tards that are...or the high paying VFF elite that's been whining since we closed the Burgh down.

Oooooonly if you're cute!

That actually works? Must be why I've been taking home a lot of goodies 🙂 or it's because of my nice positive attitude and non-stoppable flirting 🙂

 

[FlyUs]

Keeping fares the same, tempe lowered services below others, so, for the same fare, passengers look for services offered. Competitors do not charge for many of the things US does. As a discriminating and cost-conscious passenger, who would you go with, for the same fare, the one offering more or less free services?

and, you may wish to slow your typing, because, obviously, you have exceeded the capacity of your keyboard.

Believe me.. if passengers start booking away in droves because US charges $2.00 for a can of soda, they'll discontinue a la carte faster than you can shake a stick.. Worked BOS-LAS today with no problems or drama.. Sold about $200.00 of non-alcoholic beverages.

 

[LCC_#1]

Believe me.. if passengers start booking away in droves because US charges $2.00 for a can of soda, they'll discontinue a la carte faster than you can shake a stick.. Worked BOS-LAS today with no problems or drama.. Sold about $200.00 of non-alcoholic beverages.

I am so sure Americans are going to flock away over a $2 coke with a $150 ticket!

 

[vantheman63]

That is all wrong, airline tickets are not bought that way. Maybe 5% or less care about anything other than schedule and price. No one sits and adds up fees, they or their TA book on base ticket price, if your ticket is more they don't even see it as an option in many cases.

I dunno Up....I think, I thknk Sharktooth has a point...and I don't think you are "wrong" either. (Long winded way of saying you both have a point.)

All things being equal, I'd probably book another carrier for the reasons Sharktooth said. But make no mistake about it, you are correct in that I will book, almost ahead of anything, "time." Money plays into it as well, but "time" is the first, most important issue for me. Believe it or not, being able to book in F is also critical because I do lots of long haul flying. And this is where US rarely gets my hard earned $$$, because the product truly is not on par with the others.

I just bought all my travel for what remains in August and all of September. I probably spent, all told, around $7,500 for those two months...I did actually book some trips on US, one of which is top dollar...$981 for an F trip, SFO-PVD in August. I bought this with US in mind LAST...I bought it because a client was on it..and I waned to be on that flight.

The other tickets were purely scheduling and then because the price was so insanely low, I'd need my head examined.

For example, EVERYONE in the DFW-PVD market was $450 and up...US was $188. Now, I don't care if I have to pay $2.00 for a coke...I can't drink $267 worth of cokes...and for miles...same thing...on this route, the time was right, leaving DFW at 10 am and then the price was right...in all candor, if CO had the right time, I would have booked them in a Y-Up....but for some reason, they weren't available.

But I honestly don't "chose" US Airways any more...bonus miles, gone, service in the back of the plane, gone, etc., etc. I "chose" US Airways when there is no other way or the price is just silly low.

Having been a business owner for a while now...I just don't believe "price" is a good way to wage battle...and a company playing into that "price" thing seems dangerous.

 

[sharktooth]

That is all wrong, airline tickets are not bought that way.
Maybe 5% or less care about anything other than schedule and price. No one sits and adds up fees, they or their TA book on base ticket price, if your ticket is more they don't even see it as an option in many cases.

Let me see here.

Though the extras charges has been widely advertised and only in operation for one day and yet you manage to make the above assertion? Wishful thinking will not guarantee success, no matter how much you try.

You have a degraded service compared to others, yet you charge the same. Think people won't notice? You people in Tempe must really hate your customers.

 

[FlyUs]

Let me see here.

Though the extras charges has been widely advertised and only in operation for one day and yet you manage to make the above assertion? Wishful thinking will not guarantee success, no matter how much you try.

You have a degraded service compared to others, yet you charge the same. Think people won't notice? You people in Tempe must really hate your customers.

Degraded service and hate our customers??! You're kidding, right? US lost over $500.00 million for the 2nd quarter because of fuel. Most of the legacy carriers have added fees to their product. Until there is sustained profitability, the free ride is over! I think most passengers get it. Besides, US has an on-time record of about 80% for the first half of the year. Above most of their peers. I'd much rather arrive safely and on time than be concerned about a $2.00 coke!

 

[sharktooth]

US lost over $500.00 million for the 2nd quarter because of fuel.

Let me see here.

Projected $40 million a year revenue gain

minus losses and costs to operate

minus lost revenue from booking away

just doesn't seem to make up a (supposed) loss of $2 billion per year (your numbers).

It would be far better for US to buy up kiosks to sell those items within the security areas, but then, once your passengers realize they are being shaken down, they will go out of their way to avoid you.

edit: oops problem

 

[aredeeyou22]

The flight I worked this morning was NORMAL NORMAL NORMAL. No one reacted negatively, if they did not agree, the declined. Most were sleeping anyway because it was a 6am flight.

We sold one beer, and with the non alcohol sales, it totaled in the 40's. In the last week, I have had passengers with cash in hand ready to pay. They were willing to pay, but were delighted to find out that the program had not started yet.

I think it will work out. BuyonBoard meals were criticized in the same manner when AWA tested them 4 years ago, now almost all carriers participate. I'm sure others will follow if this shakes out.

Come on folks, where are all the stories of chaos? Sheer anarchy? People flipping out over $2 cokes, having to be restrained, diversions, empty flights, protests, angry mobs, etc? Where in the system is this happening? Someone must have some good stories of venom filled interactions ? Pax storming the galley? The injustice of it all? Come on! Share!

 

[N965VJ]

What part of not having that $60 before do you not understand-what in your rural wisdom do you find to be be an acceptable amount?

Don't bother taking the pilfered hot gloves off to reply-we just paid for them today.

I just got back from the grocery store with a big package of chicken. The only question is marinade it for the Weber grill, or use my Airbus mitts with the smoker grill?

Yinz guys decide for me!

This post goes out to all the hopeless sinners, and pilferers of obsolete airline property.