From a customer perspective, I hate seeing more CRJ-900s coming on board.. of course if it is a transfer from Mesa to PSA... then I am all for it.. I despise Mesa and their unprofessional crews and lack of customer service. But, if US was smart, they would stop the CRJ 900 and move to the EMB 190s!!!
Here is what happens when I see a CRJ 900 on a route, I look at the time.. if it is a quick flight to Phoenix (around 1 hour) I take it (if I am not pressed for time.. as in, I can afford a slight delay). If it is over 1 hour (like PHX-ICT), then I fly UA or (even WN if needed). I really will go elsewhere (usually to UA) when the CRJs are involved, I despise the aircraft... CRAMPED and uncomfortable.
So, for US management, this FF will fly TED and connections rather than those cramped aircraft... they are just that awful.
Here is what happens when I see a CRJ 900 on a route, I look at the time.. if it is a quick flight to Phoenix (around 1 hour) I take it (if I am not pressed for time.. as in, I can afford a slight delay). If it is over 1 hour (like PHX-ICT), then I fly UA or (even WN if needed). I really will go elsewhere (usually to UA) when the CRJs are involved, I despise the aircraft... CRAMPED and uncomfortable.
So, for US management, this FF will fly TED and connections rather than those cramped aircraft... they are just that awful.