I Make US fly!

[Dog Wonder]

Maybe those who viewed this original posting in a negative aspect can see the light after viewing it.

Damn, that light is so bright I ran over the dog.

 

[Jetsetter2Ord]

Damn, that light is so bright I ran over the dog.

:blink:

Ouch! Maybe next time you should put on those Raybans before you put it in gear after watching the I Make US Fly Video!

It is very En"light"ening!

Jet

 

[PITbull]

Well, I attended the corporate I Make us Fly "training" and I must say it was very well done. Thanks to our sponsors at Coca-Cola and Anheuser-Busch! Wonderful presentation, information and T-shirt! Also, the pins are pretty cool too.

Very well made points, WE are what makes this airline fly. If the mechanics / res / IT / gate / onboard personnel didn't exist, we WOULDN'T FLY!!!

Anheuser-Busch must have provided the beer. B)

 

[Barbell]

If this program is so important, why did vendors pay for it?

Because 1. It had to be made, and making it cost money, 2. There wasn't enough free capital to do it, and 3. Everyone's been through enough paycuts to ask for more.

Anyone else still wondering why certain onboard products were selected?

 

[Fly4Free]

Now that you have the animosity out of you system, could you answer my question?

In hopes of remaining a LCC, it looks like corporate finally looked outside the box to other ideas, such as seeking sponsorship for internal branding. We all want the airline to succeed, and by having the help of Coca-Cola (Who paid for the production of the video.) and Anheuser-Busch (Who paid for the T-shirts, pins, lanyards, booklets..) it allows US Airways to continue to become the nation's largest LCC.

 

[longing4piedmont]

Although done on the cheap, this may be a worthwhile effort. Just from reading this board alone it is evident that most employees really do not know where this pig is going.

DL has spent several million dollars on a training program called the "velvet rope tour." All of the front line people (res, fa's, Ga's, etc) are required to attend and meet the senior management over a two day period. It is basically a "pep" rally, but it is working. When the program first started I could pick out without fail those who had gone through the program. I was one of about fifty customers invited to participate in short version of the program design to show us what the training is all about.

In the case of DL, it has been money very well spent and as a customer I can see a difference.

 

[Fly4Free]

On another note, August 8th will be "I Make US Fly" day!! I'll be on a business trip though so I won't be at work to celebrate.

 

[N965VJ]

<SNIP> This is one small step in the right direction in taking two airlines and making it ONE and having the employees all fee equal to each other and have the respect we need to help our customers.

Would this include threatening to introduce foreign substances into PAX drinks?

 

[JAFA]

Would this include threatening to introduce foreign substances into PAX drinks?

I'm sorry, but if you cannot tell the differance between getting 2 diverse workgroups to pull together as one team and someone venting in anonymity on an internet message board I'm not sure anyone is going to be able to explain anything to you. I wish you the best of luck in your quest for enlightenment.

 

[N965VJ]

I'm sorry, but if you cannot tell the differance between getting 2 diverse workgroups to pull together as one team and someone venting in anonymity on an internet message board I'm not sure anyone is going to be able to explain anything to you. I wish you the best of luck in your quest for enlightenment.

I just found it odd that the OP on this thread has what seems to be a strange view of what customer service is.

 

[UWCactus]

Please don't get all worked up over this video. The running time on this is about 6 minutes. It is simply an introduction the new US Airways "brand". It tells employees what we are, a business casual airline that must focus on customer service and the people that have that power are on the front line. This video is not a pep rally, its not propoganda, it is what it is. A video to show employees that they are important, it's a new airline, with a new image and bright future and the success of the carrier is up to US. This video has employees from throughout the system, east and west showing their enthusiasm for a bright future. Most of which would never be on this dark message board. It's not Kool Aid.

 

[EricLv2Fish]

Please don't get all worked up over this video. The running time on this is about 6 minutes. It is simply an introduction the new US Airways "brand". It tells employees what we are, a business casual airline that must focus on customer service and the people that have that power are on the front line. This video is not a pep rally, its not propoganda, it is what it is. A video to show employees that they are important, it's a new airline, with a new image and bright future and the success of the carrier is up to US. This video has employees from throughout the system, east and west showing their enthusiasm for a bright future. Most of which would never be on this dark message board. It's not Kool Aid.

"It is what it is" Sounds good to me UW. Communication is often underestimated.

 

[USCREW]

I like my new Coke pen.
I think it's a good idea that all this "branding" is paid for by Coke and A/B.

 

[USCREW]

Well now we know who is writing all over the leather seat in First

I admit to a pen fetish h34r:

 

[Jetsetter2Ord]

What city are you?? We have not received our pins, pens, lanyards, tshirts out here in PHX...they did have the Video playing in the crew check in room today.