I Make US fly!

[Dog Wonder]

Hey, who's bringing the Kool-Aide to the hoedown?

I've got some good supplements to add to it!

There is a hoedown?

Cut off the koolaid.

 

[700UW]

Really? I don't think you speak for everyone on this account. When volunteering was allowed, Myself and plenty of others worked with the CSAs over the busy spring break for crowd control, and assisting passengers with the kiosks. I like it so much I came back for a second and third day. I even went for a couple of hours after work. The best part was there was plenty of volunteers from the hangar all pitchin in. Being in the trenches helping out when the CSAs were being run ragged was a big thrill for us. I guess those days are gone!

Taking jobs away from people who are trained and should be there taking care of passengers, not non-CSA employees.

 

[700UW]

Once again WN is the highest % unionized Airline and the highest paid.

And the IAM represents the Customer Service and Reservations Agents at WN.

Each CBA defines the job duties at WN, you know the scope language?

I have been involved with WN, the IAM and their negotiations before.

Guess you really don't know why WN is so succesful yet so highly unionized, do you?

 

[Whatnow?]

SWA is able to pay top dollar union wages because they all understand that working as a team means more money for them. Keep that IAM CBA in your pocket abd be able to cite chapter and verse and watch the company sink like a rock.

What better way to build a team than to have other see and be a part of what it is YOU do? Again the SWA model trumps the rust belt union mentality every time. they have the W-2's to prove me right.

I still think the fastest way to see a morale change here is to give everybody back a percentage if not all of their 3 wage concessions for hourly pay. You can keep the work rule changes, just give us some breathing room again. You have overworked, underpaid, mistreated, exhausted, disgruntled, unhappy workers that are soo beat up from past management that are too tired to "Make US Fly". I always thought for a company to be successful you have to treat the customers and employees with respect. Gee, isn't that what Southwest does? Hmmm, what a concept to actually have happy customers and employees! It's never been done at US! :huh:

 

[Nebucanezzar]

Yea...And STOP giving our aircraft to contractors.

 

[flynomore]

Is this the movie?

http://www.despair.com/watchmore.html

 

[john john]

SWA is able to pay top dollar union wages because they all understand that working as a team means more money for them. Keep that IAM CBA in your pocket abd be able to cite chapter and verse and watch the company sink like a rock.

What better way to build a team than to have other see and be a part of what it is YOU do? Again the SWA model trumps the rust belt union mentality every time. they have the W-2's to prove me right.

Bob I work side by side with WN they are hard working dedicated employees from what I have seen but all work groups are union and all I see is the ground crew doing there jobs no suits no office personnel very well oil machine WN has very few irregularities WN management expect a lot out of there employees and they give it...I know some of these guys and gals they are as union strong as any body they no why they get the BIG BUCKS

 

[sharktooth]

I'm not going to say that they did or didn't, but to assume they did not test the website without facts is not your style. Anyone that has ever been involved in software/hardware QC from a new product perspective knows that you can have your best people on the project and it can still have problems. One doesn't have to look very far to discover this truth.

Minor problems, yes.

Major discontinuities and just plain bad programming, no excuse. A cursury view of source and downloads reveals attempts using a cheap website builder using a cheap and useless backend, among other things.

Simply adding features overloads the basic job of the website, to inform and perform a _few_ tasks in a rapid and repeatably accurate manner, unlike this LCC. Another airline to look at is Alaska. Their website does all the above.

BTW, so far, this merged airline, while called an LCC, evidently thinks to reduce costs all it needs to do is slash compensation, proving, yet again, that what looks good on paper, rarely plays out and demands an agile gameplan.

BTW, for any customers (art of ISP?) out there, LCC says nothing about fares. The marketing genius of SWA was to say, "low cost" and the potential customer now salivates, "low fare".

Legacy carriers are trying to rebrand themselves to project such a model (copy SWA) for years now.

Does anyone even (really) know what a legacy carrier is anymore?

 

[Fly4Free]

Well, I attended the corporate I Make us Fly "training" and I must say it was very well done. Thanks to our sponsors at Coca-Cola and Anheuser-Busch! Wonderful presentation, information and T-shirt! Also, the pins are pretty cool too.

Very well made points, WE are what makes this airline fly. If the mechanics / res / IT / gate / onboard personnel didn't exist, we WOULDN'T FLY!!!

 

[hp_fa]

Well, I attended the corporate I Make us Fly "training" and I must say it was very well done. Thanks to our sponsors at Coca-Cola and Anheuser-Busch! Wonderful presentation, information and T-shirt! Also, the pins are pretty cool too.

Very well made points, WE are what makes this airline fly. If the mechanics / res / IT / gate / onboard personnel didn't exist, we WOULDN'T FLY!!!

If this program is so important, why did vendors pay for it?

 

[Fly4Free]

If this program is so important, why did vendors pay for it?

It's internal branding. Have you a clue what it's for? It's aimed at someday having all employees work as one. It aims for ALL employees treating customers and other co-workers with RESPECT and being HELPFUL to customers.

 

[Jetsetter2Ord]

Having seen the video I can honestly say it was 6 months well spent. A job very well done.

Thanks JAFA

Glad to see that my enthusiasm about this video is also seen by others in the same perspective.

Maybe those who viewed this original posting in a negative aspect can see the light after viewing it.


"I Make US Fly!"
Jetsetter2ord

 

[a320av8r]

Is the video available outside of PHX?

 

[Jetsetter2Ord]

It's internal branding. Have you a clue what it's for? It's aimed at someday having all employees work as one. It aims for ALL employees treating customers and other co-workers with RESPECT and being HELPFUL to customers.

Fly4free! Exactly what I have been trying to explain since I posted this post regarding the Internal Employee branding campaign..I think the more that see this video, the more that will help continue to Make US fly!

This is one small step in the right direction in taking two airlines and making it ONE and having the employees all fee equal to each other and have the respect we need to help our customers.




"I make US fly!"

 

[hp_fa]

It's internal branding. Have you a clue what it's for? It's aimed at someday having all employees work as one. It aims for ALL employees treating customers and other co-workers with RESPECT and being HELPFUL to customers.

Now that you have the animosity out of you system, could you answer my question?