Jetsetter2Ord
Senior
No thats the policy, you can not walk past the exit row.
Its not poor customer service, its policy. You're right!!! iT'S not poor customer service! It's NO CUSTOMER SERVICE! Count on this CP getting all "Writty Uppy" if that happens to me!
You simply state, I am sorry I am not allowed to go past this exit row...its not a big deal they understand we are only doing our job. NO we understand you're a mindless robot not capable of being in a customer facing position.
Besides the other FAs will get their trash during their 10 minute cabin check.Not the issue! If you are within 2 rows of me and I have taken the time to collect the trash you WILL take it from me or I will never lift a finger to take the US Today out of my seat back pocket as long as you or any other F/A have a hole in your arse. I'm NOT required to do it and I won't!!!! Rules work BOTH Ways.
Like it or not, get used to the rules...you never know who is on your aircraft watching.Get used to a fourth BK as loyal High yield FF'ers tell you to pizz off!
I am sure you are aware of the ACE program? Just wait til you receive a letter from your supervisor for not following policies and procedures.
No I'm not familiar. Judging from your attitude I can only guess it's "Assuming the Customer is the Enemy"
So get used to adapting to changes with the NEW policies and procedures. Unless you want to set an expample for the rest of your East FAs when you get suspended or lose your job. Maybe that is what it will take to OPEN your eyes that this is a NEW company and not the OLD US Airways that made it thru not 1, but 2 BKs! What can I say??? More of the OLD US AIRWAYS attitude of "My Way of the Highway", sure your name isn't Crellin?
So just a reminder Its not East, Its not West, Its what's BEST! For whom? Mindless replicas of the Hitler Youth or the customers who ultimately pay the bills?
"I make US fly!"
No my name is not Crellin, but yours must be Cruella de Ville!
I look forward to seeing the look on your face when management gives you your pink slip after you have continually disregarded the policies and procedures that are put into place. When your secret shopper has flown on your flight and noted ALL of your inconsistences and lack of following protocol and procedures!
Its individuals like yourself that help make the OLD US Airways the MESS that we are continually having to scrape off the bottom of my shoes! Maybe America West should have let you (OLD US Airways) become a Blue light Special and buy your assets at pennies on the dollar and offer you a job at starting wages...think you would like $12,800 yr? Its your bitter attitudes that our Frequent Fliers complain about when they step on West metal and say how they HATE those EAST US Employees!
Get over yourself or there's the door BUh Bye!
"I make US fly!