I just worked with a former "EAST" F/A - Many topics

[azfyer]

c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i
c.u.s.t.o.m.e.r.s / k.h.a.k.i, c.u.s.t.o.m.e.r.s / k.h.a.k.i

OK...OK...OK!!!
I am TRULY SORRY that I misspelled some words. :wacko: I will make NO excuses!!! I am a complete IDIOT!!! I hope you can find it in your hearts to…PLEASE, PLEASE forgive me! :blush:
NOW, will you quit chastising me and get back to the topic at hand!!! (how ever "WEST" bashing it may be!!!)
Thank you VERY much!!!

P.S. You may even notice that I forgot the "l" in my screen name!!! (AZfyer???) :huh: And I don't think that I can correct that one!!!

 

[USCREW]

You may even notice that I forgot the "l" in my screen name!!! (AZfyer???) :huh: And I don't think that I can correct that one!!!

I thought it was fryer...you are so KUTE!

 

[USCREW]

There is some powerful Kool-aid in the desert. I hear the exact same theme over and over and over.

"You are getting very, very sleepy, at the count of three..."

Some words TO LIVE BY 24/7:
SAFETY
SECURITY
POLICY
PROCEDURE
STANDARD
VERIFY
WRITY-UPPY
HALF
ONLY
NOT NOW
LATER
FCFS
QUIT: as in "Just quit!!!!!!!"
LEAVE
SUSPENDED
TERMINATE
FIRED: as in "You should be fired!!!!!!"

I wish to add UNGRATEFUL (since that is what Easties supposedly are. Especially now that our saviors have provided us with profit sharing which they've never heard of before. But anyway, it fell out of the sky, and is being graciously handed to us).

 

[N965VJ]

That is going to totally mess up the mnemonic that everyone is working on.

 

[Jetsetter2Ord]

Well like it or not there will be changes in procedures for both East and West FAs. Change is usually not accepted with open arms but there are reasons for why things will be changed.

At first when we did the Door arming procedures on the West we thought it was a joke having to talk out loud.."Preparing to disarm door, Then hear Verfied! then we disarm the door...then go to 1L and continue the same.

Well have to admit, it becomes common nature now that we do this procedure and guess what we have very few slide deployments now. This is not only a Safety issue of the possibility of someone being injured with blowing a slide, but also a very costly incident if one slide blows.

So just get used to this, as this will be the Door procedures for both East and West.


In regards to going past overwing, yes we have had FAs been suspended and written up. The one was written up by a Non rev, so you never know who is out there in the cabin watching your every move.

So a suggestion for those on the East, as well as the West, we know this integration will be affecting all of us with new policies and procedures...just take the time to learn these new procedures and continue providing the great service to our passengers. You have to remember that we are ALL lucky to still have this job. It could be worse...you could be learning how to flip burgers and when to drop the next batch of fries to go with that shake!

 

[IMisstheAladdinTrays]

Well like it or not there will be changes in procedures for both East and West FAs. Change is usually not accepted with open arms but there are reasons for why things will be changed.

At first when we did the Door arming procedures on the West we thought it was a joke having to talk out loud.."Preparing to disarm door, Then hear Verfied! then we disarm the door...then go to 1L and continue the same.

Well have to admit, it becomes common nature now that we do this procedure and guess what we have very few slide deployments now. This is not only a Safety issue of the possibility of someone being injured with blowing a slide, but also a very costly incident if one slide blows.

So just get used to this, as this will be the Door procedures for both East and West.
In regards to going past overwing, yes we have had FAs been suspended and written up. The one was written up by a Non rev, so you never know who is out there in the cabin watching your every move.

So a suggestion for those on the East, as well as the West, we know this integration will be affecting all of us with new policies and procedures...just take the time to learn these new procedures and continue providing the great service to our passengers. You have to remember that we are ALL lucky to still have this job. It could be worse...you could be learning how to flip burgers and when to drop the next batch of fries to go with that shake!

So NOT walking 2 rows past the overwing to pickup a PAX trash is the West's idea of customer service? I love this job and am glad to have it but I assure you I WOULD NOT BE FLIPPING BURGERS if I did not have it!!! Most of us would not!

 

[N965VJ]

<SNIP> So a suggestion for those on the East, as well as the West, we know this integration will be affecting all of us with new policies and procedures...just take the time to learn these new procedures and continue providing the great service to our passengers. You have to remember that we are ALL lucky to still have this job. It could be worse...you could be learning how to flip burgers and when to drop the next batch of fries to go with that shake!

Please tell us what we are doing wrong to drive away the customers.

 

[Jetsetter2Ord]

No thats the policy, you can not walk past the exit row.

Its not poor customer service, its policy.

You simply state, I am sorry I am not allowed to go past this exit row...its not a big deal they understand we are only doing our job.

Besides the other FAs will get their trash during their 10 minute cabin check.

Like it or not, get used to the rules...you never know who is on your aircraft watching.

I am sure you are aware of the ACE program? Just wait til you receive a letter from your supervisor for not following policies and procedures.

So get used to adapting to changes with the NEW policies and procedures. Unless you want to set an expample for the rest of your East FAs when you get suspended or lose your job. Maybe that is what it will take to OPEN your eyes that this is a NEW company and not the OLD US Airways that made it thru not 1, but 2 BKs!

So just a reminder Its not East, Its not West, Its what's BEST!

"I make US fly!"

 

[N965VJ]

<SNIP> "I make US fly!"

Again –

Please tell us what we are doing wrong to drive away the customers.

 

[Jetsetter2Ord]

Again –

Please tell us what we are doing wrong to drive away the customers.

I am referring to the new branding campagin.

Its called "I make US Fly!"

(as in I help make our airline fly! Meaning being more friendly and helfpul at ALL times will bring back customers.)

 

[N965VJ]

I am referring to the new branding campagin.

Its called "I make US Fly!"

(as in I help make our airline fly! Meaning being more friendly and helfpul at ALL times will bring back customers.)

Are you coherent?

 

[Jetsetter2Ord]

Are you coherent?

Yes I am coherent.

Question what part of my posting are you not comprehending?

 

[N965VJ]

Yes I am coherent.

Question what part of my posting are you not comprehending?

<sigh>

Again –

Please tell us what we are doing wrong to drive away the customers.

 

[IMisstheAladdinTrays]

No thats the policy, you can not walk past the exit row.

Its not poor customer service, its policy.

You simply state, I am sorry I am not allowed to go past this exit row...its not a big deal they understand we are only doing our job.

Besides the other FAs will get their trash during their 10 minute cabin check.

Like it or not, get used to the rules...you never know who is on your aircraft watching.

I am sure you are aware of the ACE program? Just wait til you receive a letter from your supervisor for not following policies and procedures.

So get used to adapting to changes with the NEW policies and procedures. Unless you want to set an expample for the rest of your East FAs when you get suspended or lose your job. Maybe that is what it will take to OPEN your eyes that this is a NEW company and not the OLD US Airways that made it thru not 1, but 2 BKs!

So just a reminder Its not East, Its not West, Its what's BEST!

"I make US fly!"

To quote SegmentKing.."Disservicing our customers one policy at a time!" All they see is someone not willing to help them! Period. I WILL not refuse to walk past that Row when a customer needs me to...PERIOD! That is a stupid policy and it needs to be changed. We have never done it that way on the East and things have been just fine! I'm all for policies...but they should make sense and not be needless!

 

[IMisstheAladdinTrays]

No thats the policy, you can not walk past the exit row.

Its not poor customer service, its policy. You're right!!! iT'S not poor customer service! It's NO CUSTOMER SERVICE! Count on this CP getting all "Writty Uppy" if that happens to me!

You simply state, I am sorry I am not allowed to go past this exit row...its not a big deal they understand we are only doing our job. NO we understand you're a mindless robot not capable of being in a customer facing position.

Besides the other FAs will get their trash during their 10 minute cabin check.Not the issue! If you are within 2 rows of me and I have taken the time to collect the trash you WILL take it from me or I will never lift a finger to take the US Today out of my seat back pocket as long as you or any other F/A have a hole in your arse. I'm NOT required to do it and I won't!!!! Rules work BOTH Ways.

Like it or not, get used to the rules...you never know who is on your aircraft watching.Get used to a fourth BK as loyal High yield FF'ers tell you to pizz off!

I am sure you are aware of the ACE program? Just wait til you receive a letter from your supervisor for not following policies and procedures.
No I'm not familiar. Judging from your attitude I can only guess it's "Assuming the Customer is the Enemy"

So get used to adapting to changes with the NEW policies and procedures. Unless you want to set an expample for the rest of your East FAs when you get suspended or lose your job. Maybe that is what it will take to OPEN your eyes that this is a NEW company and not the OLD US Airways that made it thru not 1, but 2 BKs! What can I say??? More of the OLD US AIRWAYS attitude of "My Way of the Highway", sure your name isn't Crellin?

So just a reminder Its not East, Its not West, Its what's BEST! For whom? Mindless replicas of the Hitler Youth or the customers who ultimately pay the bills?

"I make US fly!"

Go Bob...Go!