Garfield1966 said:
I have heard the argument that we have taken “delight” in pissing off the FA’s. How doe we do that? It’s not like we can arbitrarily amend or ignore the contract.
Well, I've posted it before and as I remember you denied that any such thing was happening, but here goes...
1. After I got in from a reserve trip at 1750, calling me at 0130 the next morning to tell me I had 1500 sign-in. It happened more than once or twice.
2. Sending me on an illegal trip when I had tried to tell the scheduler and the senior on duty THE DAY BEFORE that I was legal to sit the stand-by, but that I couldn't go anywhere because of a 7-day legality. I was assigned standby from 1730 until 2330 on the last day of the month. I called scheduling and my FSM the day before as soon as I saw the assignment in my HI1 to point out that the next day would be my 6th straight day on duty. When I was assigned a VM flight on that late, but not lamented 2230 flight to Tulsa, I tried again to point out that I was illegal. The scheduler conveniently did not enter the trip into the computer before the flight took off. I got to Tulsa to discover that according to my HI1 I was still sitting standby in DFW. When I called scheduling, I was told, "Oh, you have a 7-day legality problem. You are going to have to stay in Tulsa for 30 hours before we can deadhead you back. After I told the senior on duty that it was on the tape that I had informed scheduling of this problem over 24 hours before and that he was to release me and I would use some of my SOS cards to get back to DFW, he decided that he could deadhead me home the next morning after all. Of course, I lost the first trip of my next month thanks to scheduling's deliberate screw-up because my HI1 was so screwed up that the system dropped the trip from schedule because it thought I had two trips the same day.
3. When sitting standby in Terminal B alone at night--there wasn't even anyone at the MOD desk--I called scheduling that I was going up to the concourse to get something to eat and that I would bring it back to eat, but that it might take me 10-15 minutes to get back. (You do know that B Ops is down at the ramp level, don't you?) I told the scheduler that she could reach me on my cell phone if she needed me in that time period. Her response, "If you don't call me back if I page you in Ops, you'll get a missed trip. I'm not wasting my time calling you on your cell phone."
4. On a day of bad weather at DFW, cancelling my trip 2 hours in advance, but not bothering to call and tell me. I drove through flood water to get to the airport to find out that I couldn't sign in because I didn't have a trip. When I called scheduling, I was told to wait around the airport in case they needed me. Fine. I would always rather fly than sit at home. 2.5 hours later, without a peep from scheduling, I signed on to the computer to see if a friend's flight had gotten off. I discovered on my own that not only had I been assigned a trip, but it departed in 45 minutes from another terminal. Oh, and scheduling gave me a late sign-in to boot. Because I had several witnesses that I had never been paged, the company decided they wouldn't risk losing another grievance and took off the late sign-in.
5. I will grant you that there are/were some serious grooming problems among SOME of the flight attendants. But, instead of having the intestinal fortitude to call in those particular flight attendants and telling them to get their act together, Flight Service decides to send out a 3 page diatribe to all 27,000 flight attendants about the lack of grooming. Talk about a waste of time and trees!
6. I have spent most of my adult life working in major industry, and AMR is the only corporation I know of that has a management title called attendance manager--particularly directed at only one employee work group. Other airlines don't even have such a ridiculous job. It seems to me that it skirts the edges of legality when you grant an employee benefit--and yes, I am aware that sick leave is a benefit and not a right--but you harass the employee if they take advantage of the benefit. Gar, are you aware that a flight attendant gets a letter from their Attendance manager if they call in sick even 1 time. Most companies, including airlines, wait until there appears to be a pattern to the sick calls--such as, always sick on holidays, or Monday, or Friday-- before they question whether the person was actually sick.
And, we are talking about an employee group that spends their workdays shut up in aluminum tubes with every sick person in North America. And, don't say there is a company policy that obviously ill people should not be boarded. Everytime the flight attendants try to utlilize that policy we get over-ridden by the gate agents and the cockpit. During the height of the SARS epidemic, we were forced to transport a woman from LA to DFW who by her own admission was running a fever of 104 and who had just gotten off a plane from Hong Kong! The gate people said they would remove her only on the captain's orders and he said he would order it only if the gate people thought it best. The woman hacked and coughed and sneezed all the way to DFW. Of course, none of the decision non-makers had to be around her--just the flight attendants and the other first class passengers. It cost the company big bucks because every one of the other first class passengers threw a fit when we got to DFW; so, to placate them the company had to issue a bunch of vouchers for free first class travel. Then they tried to turn around and blame it on us anyway. I got called in (hell, I was the #4 on a S80) and asked why I didn't enforce the ill passenger policy!!!!! Fortunately, I'm a documentation freak. My written report named names of gate agents and cockpit crews and included exact quotes of their statements to me. The issue was dropped.
In not quite 3 years of flying before I was furloughed, I never had a late sign-in or a missed trip. The last time I was on the sick list was April of 2001 and that was by orders of AA Medical (blocked ears). I never failed to show up in full uniform with my shoes shined. Before the program was cancelled when I had been flying less than 2 years, I collected over 50 SOS cards from passengers and had 5 letters of commendation from passengers to the company about me. Yet, I have had more than one scheduler talk to me like I was dog poop that had deliberately stuck myself to the bottom of their shoe.
If you need any further demonstrations of lack of respect for flight attendants, I'm sure I can come up with some. These are just some of the more memorable ones.
And, again, I'm not saying YOU did it, but people you work with and for did. Unless friends of mine at Northwest and Continental and Southwest are lying, these kinds of things don't happen to them or any flight attendants they know.