1113e Filed - Check 800- Usdaily

[700UW]

LIP4,

I am not kidding, it is the honest truth. It even goes as far as if the executive is coming into the work area, they call overtime the day before to clean the facilities up.

 

[DCD]

I think I could clean the first class cabin real well with a bottle of 409 in about 10 minutes or less.

[post="184456"][/post]​

Hey maybe that can be the frequent flyers contribution towards our restructuring? Only kidding!!! But it is sad how little the Leaders care about making the customers experience enjoyable.

 

[700UW]

Good Article in the Washington Post

Click here

 

[longing4piedmont]

700UW

Ok, so what is the solution? How is the best way to get the attention of those responsible. As you and I both know this is driving away customers. I have to believe that if this drives one customer way per flight, then the money saved was not worth it. I know it is not one per flight, but it has got to be a very high number per day of pax who simply decide to fly somebody else next time. To me this is much more important than little green limes. <_<

So given what your telling me, my 6:00 AM flight out of GSO every week should be clean every time, right? Any suggestions?

 

[longing4piedmont]

Hey maybe that can be the frequent flyers contribution towards our restructuring? Only kidding!!! But it is sad how little the Leaders care about making the customers experience enjoyable.

[post="184462"][/post]​

Don't laugh. I know and have seen other flyers bring handi-wipes into the cabin and wipe down the seat, arm and tray. I don't go that far as evidenced by my SUV. It's worse than the planes. Honest to God, my wife found grass growing in the back once. But then again I'm on a plane about ten times as much as I'm in my truck.

 

[700UW]

Nope, GSO is a vendor or ramp station, it comes into CLT on the first flight, full of trash and lavs smelling ripe.

I really don't know what the solution is other then to get the executives out of their offices and show them how nasty the plane is.

Believe it or not US has a Manager of Aircraft Appearance and we all laugh at him, he is the biggest joke, when he was a utility and a lead he was lazy as could be.

He lies through his teeth, we caught the company washing planes in PHX with a vendor and that is IAM covered work, we had pictures and everything to prove it and he said they knew nothing about it and did not authorize it. But the funny thing is after a plane is washed it has so many hours before it has to be lubed, the funny thing is the very next night all the planes that were washed in PHX had a lube programed and accomplished.

That is the kind of people we are dealing with.

 

[700UW]

Hey Bob, WN's Aircraft Appearance Technicians make $15 an hour at the moment.

And Bob, you see what a Utility person does on the line, you really need to check out the hangar or RON mtc, have you ever crawled into the wing of an airplane to clean the fuel tank?

Get stuck with a syringe that was left in a seat pocket?

 

[N924PS]

Just a personal observation:

I fly on USAirways both as a passenger and a worker. In general, the Airbus fleet is generally clean and sharp looking. Areas that could be improved include keeping the leather F/C seats pen mark free and keeping the tray tables clean
in both classes.

The "Wolf Gray" upholstery is getting a bit worn. Do they clean the cloth seats at any point during an SCO or just wait til the latest CEO changes the colors? I like NAVY Blue and Gold, Mr. Lakefield's school colors.

I know you won't like this 700, but I usually find cleaner airplanes after RON's at the out stations than the hubs. Rarely have to call for Utility requests at non-hub cities.

While there are many fine Utility workers in the system, one in particular comes to mind. He used to be in SYR but most recently saw him in action in CLT. Does an outstanding cleaning of LAVS (including cleaning the mirrors and counter tops), galleys (including mopping the floors) and even cleans the cockpit windows. Every plane, every day. He used to pass out his business card and ask if he could do anything else to our satisfaction. Simply the best.

The airplanes wouldn't get so dirty if passengers weren't such slobs. Wonder what there homes look like. Maybe they just do it in public places because they know someone will clean it up for them. Nothing looks better than seeing some carbuncle-toed bare foot up on the carpet on the bulkhead. Or having Junior drop a box of Cheerios on the floor and then grind them into the carpet. And these are just the First Class passengers!

 

[700UW]

The seat covers are suppose to be changed when they are dirty or frayed. And there is a schedule of changing but I don't know the numbers off hand.

But management has actually tried to discipline workers for trying to cause a slow down because they wanted to change the covers and the majority of them are nasty.

I don't take offense to it, when you put several people on an airplane as a vendor or ramp station does compared to maybe one utility, I would expect a better job.

And I know who you are talking about, that is Don. Great worker, nice guy and does a great job as much as time allots.

What really irks me is our own F/As who sit in the bulkhead with their shoes on and have thier feet up on the carpeted bulkheads.

I usually ask them if they put their dirty shoes on their walls at home.

 

[longing4piedmont]

Nope, GSO is a vendor or ramp station, it comes into CLT on the first flight, full of trash and lavs smelling ripe.

[post="184471"][/post]​

Ok. Let's say I know the station manager at GSO. Does it do any good to have a little chat with him at the local level. Is the station manager responsible for this or is this some one else? I have a digital camera and as they say a picture is worth a thousand words. Would sending them to any one help. Maybe a friend in the press?

And BTW, we seldom agree and have often gone after each other, so I want to thank you for a civil conversation in this matter.

 

[700UW]

Well the manager of the station might be good, but they are the ones who usually set up contracts or are in control of the US' workers who do it.

But I really think that management does not care about the conditions of the cleanliness of the planes. At least Wolf did.

Next time you fly a 757, pick up the seat, those planes are the filthiest of them all.

See I can be a nice guy if I want too, lol

 

[longing4piedmont]

Next time you fly a 757, pick up the seat, those planes are the filthiest of them all.

See I can be a nice guy if I want too, lol

[post="184479"][/post]​

Well the 757 is my favorite bird, or at least used to be. Now that it only has 8 of those nice big seats up front and I have an aversion to being a coachroach, I try to avoid them. Last one I was on was CLT/SJU and it was clean.

I think I'm going to persue this with a couple of people as this has been a pet peeve of mine for a long, long time. You and I used to go at over this when I first came on this board. 😀

I knew the nice guy was in there some where. I hope you see one here as well. Have a great weekend. And if you get the chance I'm on flight 825 Monday. Make sure it's clean up front, OK?

 

[jetmech01890]

The seat covers are suppose to be changed when they are dirty or frayed. And there is a schedule of changing but I don't know the numbers off hand.

But management has actually tried to discipline workers for trying to cause a slow down because they wanted to change the covers and the majority of them are nasty.

I don't take offense to it, when you put several people on an airplane as a vendor or ramp station does compared to maybe one utility, I would expect a better job.

And I know who you are talking about, that is Don. Great worker, nice guy and does a great job as much as time allots.

What really irks me is our own F/As who sit in the bulkhead with their shoes on and have thier feet up on the carpeted bulkheads.

I usually ask them if they put their dirty shoes on their walls at home.

[post="184477"][/post]​

so whats the diffrence what if a pax did it would you ask him the same question?walk a mile in a fa shoes and see how tough there job is , Right now I am playing my violin for you

 

[700UW]

Once again words of wisdom from you jetmech.

The carpeted bulkheads is what our front row passengers have to stare at, I don't know about you, but I surely don't our F/C passengers and our first row of coach passengers staring at dirty carpeting due to someones foot prints on them, walls are not for feet.

 

[longing4piedmont]

so whats the diffrence what if a pax did it would you ask him the same question?walk a mile in a fa shoes and see how tough there job is , Right now I am playing my violin for you

[post="184494"][/post]​

Actually I see it all the time as a pax (other pax) and I really wish some one would ask them to get their feet off the wall. It shouldn't make a difference who it is. To say the least it is very poor manners and worse when the shoes are off.