Is this "so-called" information coming from the super secret society that is only for ex-TWA employees and apparantly has direct access to AA management? As a "native AAmerican" I have not once heard AA management say anything close to what our friends on here say. Maybe it is for certain peoples egos to make them feel better about themselves, when reality is different. But, hey, if you feel better, then good for you. I enjoy how all this "information" keeps coming from people who don't even work for AA. They always seem to have a direct line to "management". Priceless. I have NO problem with any and all that want to come back, I hope they do. BUT, if TWA had such great people and was such a great company, why don't I work for TWA? I know it is very hard for cetain people on this board to swallow, but there is a reason AA was the one that bought TWA out of bancruptcy. AA was the better company at the time. All those wonderfull people we are constantly reminded of didn't bring enough customers, money, capital etc. to keep TWA alive. Why is that? Maybe there is a little stockholm syndrome that comes with previously working for TWA. Everything is all rosey, when it clearly was not. Maybe everyone is a rock star at customer service, when they clearly were not.