Alaska Air Group to cut 900 jobs
By Dominic Gates
Seattle Times aerospace reporter
Succumbing to the heavy financial and competitive pressures buffeting the airline industry, Alaska Air Group yesterday announced it will cut 900 jobs, eliminating about 8 percent of its work force.
At the parent company of Alaska Airlines and regional carrier Horizon Air, some of the cuts came swiftly and without warning.
Cuts announced at Alaska Air Group
Total jobs to be eliminated: 900
340: Heavy-maintenance facility in Oakland, Calif., closed immediately
273: Outsourcing of aircraft-interior cleaning (158 jobs in Seattle, 93 in Anchorage; 22 more to be cut in state of Alaska in December).
150: Management positions. Those cuts were announced last month.
60: Outsourcing of ground support equipment and facilities operations (Half in Seattle; effective immediately).
51: Combining Alaska Airlines and Horizon Air positions (30 in Spokane, 21 in Portland)
18: Closing customer-service operations in Tucson, Ariz., and in Prudhoe Bay, Alaska (fewer hours for 15 more staff).
9: Closing ticket offices in Bellevue and in Anchorage and Juneau, Alaska.
4: Closing pilot crew scheduling office in Los Angeles.
Source: Alaska Air Group
In Seattle yesterday, 30 Alaska ground support technicians were laid off, and 158 aircraft cleaners learned their jobs will be eliminated early next month.
Alaska also immediately closed down its heavy-maintenance base in Oakland, Calif., with a loss of 340 jobs.
The 900 cuts include 150 management jobs that the company announced it was eliminating last month.
All those losing their jobs are entitled to at least the nine weeks pay and benefits required by federal regulations covering companies of more than 100 employees.
Pending agreement by the unions, the company as an alternative will offer to those whose jobs are eliminated a voluntary severance-incentive plan. This is the same package offered to the managers in August — one that includes a cash bonus and two weeks pay for each year of service.
In a memo to all Alaska employees yesterday, Chief Executive Officer Bill Ayer said the sweeping cuts were necessary to protect the company's long-term viability. The company projects savings of $30 million to $35 million per year from the cutbacks.
"The human cost of that progress, though, is very high," Ayer wrote.
Ayer said the company has to face "brutal facts," one of which, he wrote, is that as the industry moves toward a low-cost structure, "Alaska Airlines remains one of the highest-cost carriers in the industry."
No further layoffs beyond those announced yesterday are imminent, Ayer said, although he would not rule out more cuts later.
"I've concluded that the only thing worse than doing these things is not doing them," Ayer wrote. "The airline industry is full of examples of inaction, with an eventual devastating toll on huge numbers of employees. We must make changes now to avoid those types of drastic actions later."
"Change must be dramatic," Ayer's memo said. "I wish things were different."
Since the airline-industry downturn that came after the terrorist attacks of Sept. 11, 2001, major carriers have been bleeding money and discount carriers have relentlessly eroded their business.
Several major airlines, notably United, US Airways and Delta, are making massive cuts to avoid bankruptcy or even liquidation.
Earlier this week, Delta announced a survival plan that will make drastic changes to its network and slash some 7,000 jobs, about 10 percent of its work force.
Alaska Airlines has a business model that is something of a hybrid: a major carrier with lower overhead than the largest airlines.
But in yesterday's memo, Ayer said Alaska's "routes are now among the higher yield markets in the country, and we know that new competitors are looking in our direction."
Jamelah Leddy, an analyst with McAdams Wright Ragen, said the cuts represent a huge shift for Alaska. "It's almost as much of a cultural decision as a financial decision," she said. "Alaska management had been proud they'd come this far since 9/11 without laying anyone off."
While other airlines have cut their work forces enormously in the past three years, Alaska has built up its network and added several hundred positions.
Union leaders, who learned of the cuts only a short time before all employees were told, were stunned.
"We were blindsided," said Eric Weeks, president of Local 14 of the Aircraft Mechanics Fraternal Association (AMFA), which represents mechanics, ground support technicians and aircraft cleaners. Weeks said the way the cuts were announced undermined Alaska's often expressed goal of fostering a work environment in which employees feel valued.
"Several hundred people were informed that they are out of work today with no prior knowledge. The union was not consulted," Weeks said. "We believe that there were violations of our contract. There will be grievances filed."
Weeks also expressed concern about the outsourcing of maintenance work with the closure of the Oakland facility.
Alaska said the maintenance work will be contracted out to Goodrich Aviation Technical Services of Everett and AAR Aircraft Services of Oklahoma City, Okla. Both Goodrich and AAR are expected to add staff to handle the extra work, Alaska Air vice president Fred Mohr said in a company statement.
"As aircraft technicians, we are concerned by the outsourcing of safety-sensitive jobs," Weeks said.
In 1999, Federal Aviation Administration (FAA) inspectors expressed concern about the quality of aircraft maintenance at Goodrich. Numerous FAA violations at the Everett facility over a two-year period resulted in $38,400 in civil fines.
But in an interview, Ayer said Alaska had done "due diligence" in selecting its maintenance partners and he had no concerns about the quality of the outside repair shops that now will do all the work.
"We have quality-assurance people and quality-control inspectors there on site that are watching over every one of the airplanes these folks are doing," Ayer said. "We've been doing 60 percent of our heavy maintenance outside to this point. We're just shifting the balance."
Alaska was fined $44,000 in 1999 for maintenance violations at its Oakland facility. The crash of Alaska Flight 261 off Southern California in January 2000 also was blamed on maintenance problems that occurred at the Oakland site.
Of the cuts announced yesterday, about 226 of those affected are in Washington state — in Seattle, Spokane and Bellevue; 340 are in California; and 151 are in the state of Alaska.
Most of the cuts affect behind-the-scenes support staff, with the contracting out of the heavy aircraft maintenance, the aircraft cleaning services and ground support operations.
Alaska is also eliminating a relatively small number of customer-service positions in Spokane and Portland.
And it will close three ticket offices — one in Bellevue and two in Alaska — as well as a customer-service desk in Tucson, Ariz., and a small crew scheduling office in Los Angeles.
Ayer said Alaska and Horizon passengers should be unaffected by the changes.
"It'll be pretty much invisible," Ayer said.