TWU takes out ad against WN mgmt, plans pickets

[WorldTraveler]

Your examples are right on.  People flooded Lowes during this awful time that Home Depot was trying to get thru.  I am one of them and will remain loyal to Lowes unless they make me choose otherwise.  The very same thing can and will happen to SWA with their customers if something is not changed very, very quickly.  The one working in SWA's advantage, but quite possibly against the customers, is the fact that SWA is now the only airline to not charge for bags.  SWA is now pumping up the "Bags Fly Free" campaign which in my opinion will keep the flow of customers coming over to SWA and the company will not notice as much, the disappearance of some of our customers.  All my opinion. Remember HQ is in Dallas, 13% passenger increase in Oct. with 90% or better load factors may be giving SWA leaders a false sense of security.  If we were still number one in on time, bags and customer complaints these numbers could quite possibly be 15-20% and 95% respectively...
 
I can tell you right now we miss Herb and Colleen.  This new regime is not starting out on a good foot. People are very concerned with what direction SWA is heading. Some articles have stated that SWA will turn into "just another legacy", if they keep up the way they are operating and treating the employees then they very well may.  I would hate to see this happen, but it does look like it is headed that way...

anyone with common sense will reason that free bags aren't really a bargain if they aren't there - and the TWU is doing its part and more to convince the public that those free bags are not such a great deal.

and you continue to misquote WN's traffic growth for Oct. it was 4%, not 13.

and yes many of us said a long time ago that WN was on the way to becoming just another legacy.

 

[DL2WN]

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[swamt]

You won't find much sympathy from the public when they find out how much their current wages are. The ramp is around $26 something an hr, the highest of any airline but boo hoo its not enough and they want more. Make the whiners work for a different company for a bit, then they will really be crying!

Not looking for sympathy from the public or anybody.  Just stating the facts.  There are alot of internal things going on that you and the general public do not know about and probably will never know about unless this really does take a turn for the worse.  Still the best airline to work for, so no thanks on the offer to work for another company.  

 

[swamt]

anyone with common sense will reason that free bags aren't really a bargain if they aren't there - and the TWU is doing its part and more to convince the public that those free bags are not such a great deal.

and you continue to misquote WN's traffic growth for Oct. it was 4%, not 13.

and yes many of us said a long time ago that WN was on the way to becoming just another legacy.