OldGuyinPA
Veteran
- Aug 20, 2002
- 700
- 8
Why doesn''t anyone mention the person who''s repsonsible for Customer No Service staffing???? He''s the 2nd highest paid executive in the company. $ 500k plus another 125k in bonuses. Our agents are holding this company together but in reality our service is a joke. 1 agent to handle 4 coach positions, 1 agent to handle 6 kiosk machines, and 1 agent to attend to First Class. As long as we hustle, those clowns will get their money. It all starts with Al Crellin, Executive Vice President Customer No Service.