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The Final Draft - A letter to Mr Seigel from a US1

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On 9/6/2002 12:38:21 AM hopethingswillbeok wrote:
......she probably travels on non ref all the time and do we really need this kind of business?????????????
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Are you saying that this sort of behavior would be acceptable if she was flying on a refundable fare? No? In not that then why bring it up?
 
Reality Check,

Thank you for your thoughtful response. I agree that in this case it probably could have been done. It is part of a letter sent to the powers that be regarding last Saturday's fiasco. I actually finished the letter in the DCA club, but would have much rather been on the way home to tuck my kid in...

As always, I wish you and your colleagues the best..and thanks for your excellent service in spite of the current situation!! You ARE appreciated.

Also, I don't check bags..only as a last resort on a long or international trip.
 
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