Whichever, she said that they were really short....I thanked them for even showing up today. I would NEVER do their job !
Management (well Admin) has been begging for people to come in. The day after I stood in one spot for 11 hours getting home after midnight, they had the nerve to call at 8am the next morning asking me to come in. Dont think so. You were told in advance that it wasnt going to be pretty (2 days of training on a new system is NOT enough) please temp upgrade people or add hours so we have help and you didnt listen.
One of the new agents (about 9 months) turned the corner to come in yesterday, saw the line again and asked what was up. He had already worked 4am until 10pm the day before. I told him 7 flights canx and he said goodbye and turned around to leave. He came back about 2 mins later and clocked in, but at $8.72/hr why bother?
For those who arent standing there dealing with the 100,000 people you really have no clue. I know we cant control the weather and flights are full with spring breakers, but we're talking 3-4 days before we can get people out. Had several people miss funerals, one gentleman traveling to London to preach on Sun (we can get you there Tues am), people missing work, etc. Throw the short staffing, new computer system and overall lack of concern shown from most people in charge (locally and from what I've seen/heard from Tempe) and you have the new US attitude (which just happens to be the old US attitude that disappeared for about 6 months after the merger). Why bother to give a cr*p if no one in charge appears to give one?