PHL problems and solutions (equipment)

[RowUnderDCA]

Hmmmmmm.... was this weekend a 'flipping point' for the attitude at Philly? Pride in doing a good job, instead of pressure to under perform? Could we even say 'team work!?'

Group dynamics can be an amazing thing.

 

[EricLv2Fish]

Bob,it got cold all the way into sunday morning ether was in the air.Melted all start cables and all the mean and nasty things you dont want to know about happened on a subtle level.

But PHL stayed toughmost evryone worked together and the ones who hadnt lived with the cold were shown how.This is a damn good crew of people in PHL,dispite not one new tug coming we got it done.Thanks to everyone who was there,be proud we stuck together....and did it.

^5 Allstrike. Makes me want to fly out to Philly and jump in there with ya'll and kick butt. Great job to all. Adapt and overcome...you folks did it! Teamwork is a great thing!

 

[allstrike]

^5 Allstrike. Makes me want to fly out to Philly and jump in there with ya'll and kick butt. Great job to all. Adapt and overcome...you folks did it! Teamwork is a great thing!

Well the big picture is,there are still problems.We had visits from the new USAIRWAYS high command as well as those left from the old us/east ragime.Im sure that Those at the new U had some questions for the old U folks,and rightly so.I hope they do the right thing.I think the work force felt good just knowing someone is looking at this mess.

I also saw how those from the old U tried to play ( save my ass ) and I hope it was seen through.You cant blame the workers for the way this place is,it could have been stoped along time ago if someone had been on the ball,instead of pointing fingers and sticking there heads in the sand.

The credit for this pull out should go to all the little guys payed by the hr that did what they had to do inspite of the blundering advise of the supervisors.( oh did I say advise ) sorry how about yelling and panic instead :down: :down: :down:

But this time it didnt work the work groups now know there efforts have been seen,and the boss's pants have been cought down

Thanks again all of you that made it a good holiday inspite of pressed turkey past.

 

[EricLv2Fish]

Well the big picture is,there are still problems.We had visits from the new USAIRWAYS high command as well as those left from the old us/east ragime.Im sure that Those at the new U had some questions for the old U folks,and rightly so.I hope they do the right thing.I think the work force felt good just knowing someone is looking at this mess.

I also saw how those from the old U tried to play ( save my ass ) and I hope it was seen through.You cant blame the workers for the way this place is,it could have been stoped along time ago if someone had been on the ball,instead of pointing fingers and sticking there heads in the sand.

The credit for this pull out should go to all the little guys payed by the hr that did what they had to do inspite of the blundering advise of the supervisors.( oh did I say advise ) sorry how about yelling and panic instead :down: :down: :down:

But this time it didnt work the work groups now know there efforts have been seen,and the boss's pants have been cought down

Thanks again all of you that made it a good holiday inspite of pressed turkey past.

It's really sad when a supervisor or manager just doesn't have the people or technical skills to lead AND they don't recognize they don't have them. At least if they recognized they don't have them they could at least stay OUT OF THE WAY! In many cases they actually do the opposite and try to micro-manage...go figure! Hopefully US West management team will see thru to the root causes.

 

[hp_fa]

I have a question.

I have read the information here about the AWA trainers that went to PHL and were supposedly recalled home. Now I have heard a report that some supervisors went there and had problems, reported those problems, and that Doug himself went to PHL, had problems and terminated a number of people on the spot. Is this true, is it the same incident, or what?

 

[AIRWOMAN]

I have a question.

I have read the information here about the AWA trainers that went to PHL and were supposedly recalled home. Now I have heard a report that some supervisors went there and had problems, reported those problems, and that Doug himself went to PHL, had problems and terminated a number of people on the spot. Is this true, is it the same incident, or what?

I was in PHL in late September and early October (just flying through) and saw AWA trainers there......they were having a tough time from what they said. I also talked to an East employee and she was very glad that they were there and wasn't at all happy with some of her co-workers and their attitudes. After that, I have no first hand knowledge of what transpired.

 

[crushed]

I have a question.

I have read the information here about the AWA trainers that went to PHL and were supposedly recalled home. Now I have heard a report that some supervisors went there and had problems, reported those problems, and that Doug himself went to PHL, had problems and terminated a number of people on the spot. Is this true, is it the same incident, or what?

FACTS:

IF Doug has ever been to Philly he didn't come down to the ramp.

No one was ever terminated for the situation with the HP supervisors. (and maybe if THEY hadn't rolled into town with their "our way is the only way" attitude...there wouldn't have been any problems....hmmmmm)

 

[IpourNotCan]

FACTS:

IF Doug has ever been to Philly he didn't come down to the ramp.

No one was ever terminated for the situation with the HP supervisors. (and maybe if THEY hadn't rolled into town with their "our way is the only way" attitude...there wouldn't have been any problems....hmmmmm)

True or False?


We keep hearing here at US West that the Philly Rampers were spitting at the trainers and when they rode out on the ramp on the tugs. A 'gang of rampers' yelled at the trainers to "get off their ramp and get off their tugs or else!"


Are the rampers in Philly really this vicious? I sure hope not since the US East F/As I have encountered are nice to us.

 

[AIRWOMAN]

FACTS:

IF Doug has ever been to Philly he didn't come down to the ramp.

No one was ever terminated for the situation with the HP supervisors. (and maybe if THEY hadn't rolled into town with their "our way is the only way" attitude...there wouldn't have been any problems....hmmmmm)

No slam to either east or west. Funny how the "our way is the only way" perception is on both sides.

 

[crushed]

True or False?
We keep hearing here at US West that the Philly Rampers were spitting at the trainers and when they rode out on the ramp on the tugs. A 'gang of rampers' yelled at the trainers to "get off their ramp and get off their tugs or else!"
Are the rampers in Philly really this vicious? I sure hope not since the US East F/As I have encountered are nice to us.

Not true!
No one was spit on.
And the HP sups were never in our tugs.
The Sups were upset that we in PHL didn't have all the tools to work their flights. ie....they require multiple sets of chocks per aircraft where we are lucky to have 1 or 2 sets....they were mad that we didn't have enough carts or tugs....they wanted us to use 2 beltloaders which don't have.... and each flight required 3 sets of lighted wands (no way we have extras of those!)
None of these things are available to the Rampers in Philly and the local management acted like they didn't know the HP flights were coming. When the HP sups started getting mad about those things management started robbing from the other gates to satisfy the HP gates.( like giving them 5 agents to work a flight when we only get 3!) This created resentment from the US east folks as we don't have the tools to work East metal and now they were giving HP special treatment.
The sups asked me why we didn't have a dedicated line on the bid so that it was the same people working the flights eveyday like in PHX....I just shrugged....that's local management.
The sups were frustrated that we didn't do things the way they did out WEST and the Ramp was frustrated that HP was getting special treatment. Both sides got hot and words were exchanged about how we work. That's it!
It was the sups last day in Philly anyway...they just left on a sour note.

 

[barbeetantrums]

When the HP sups started getting mad about those things management started robbing from the other gates to satisfy the HP gates.( like giving them 5 agents to work a flight when we only get 3!) This created resentment from the US east folks as we don't have the tools to work East metal and now they were giving HP special treatment.

The funny thing is that PHX works with only 2 agents and a lead. Sometimes at night there is only 1 ramper and a lead. Ironically, the US flights have rampers crawling all over them.

 

[Art at ISP]

Libertybell,

I am also a pilot, so I am well familiar with weight and balance. And as I said before I did not bring this up to blame someone, I asked an open question. Although its possible to be a w/b issue, I doubt it, as the flight was operated by a 737-300 flying less than half its range. The flight was mostly full, and bags could have been loaded both fore and aft. Of course they could have been tankering fuel, but I doubt it.

If in fact it was a crew change or related issue responsible, which I think is more likely, then this is an issue which still needs to be addressed in PHL. While I may understand the issues involved what about the people who also noticed the bags in the cabin and mentioned it out loud? What about the people who didn't get their bags?

Like I said before, the question was asked not to point a finger or blame someone, but to bring light to a possible situation. Let's hope that these things get addressed soon.

Since this issue has not been researched here, does anyone have a way of finding how many PAWOBS there were from 637 on 26 November?

Just curious, and would love to know if there were, what the published reason was.

No complaints here, just research.

 

[BoeingBoy]

The funny thing is that PHX works with only 2 agents and a lead. Sometimes at night there is only 1 ramper and a lead. Ironically, the US flights have rampers crawling all over them.

In defense of the East hub ramp folks, the two operations are somewhat different with the differences making more work for the East hub folks.....

East's ratio of connecting passengers to total passengers is about 25% higher than West's (about 46% vs 35%), meaning about 25% more of the baggage has to be handled twice in the hub - unloaded from the inbound flight and loaded on the connecting flight.

East has 737-400's which West doesn't have. Likewise, East had A321's which West doesn't have. Then there's the B767's and A330's. Meaning the average East flight has more passengers, and baggage, to handle than the average West flight.

Jim

 

[barbeetantrums]

In defense of the East hub ramp folks, the two operations are somewhat different with the differences making more work for the East hub folks.....

East's ratio of connecting passengers to total passengers is about 25% higher than West's (about 46% vs 35%), meaning about 25% more of the baggage has to be handled twice in the hub - unloaded from the inbound flight and loaded on the connecting flight.

East has 737-400's which West doesn't have. Likewise, East had A321's which West doesn't have. Then there's the B767's and A330's. Meaning the average East flight has more passengers, and baggage, to handle than the average West flight.

Jim

I wasn't criticizing East, I just think it's funny (odd, not ha-ha funny) that the AWA trainers saw fit to have 5 rampers on a flight when many of those trainers are sups at LAS and PHX and will only put 2 rampers and a lead on a flight.

Don't think that after a shift of 5 or 6 flights that you don't get worn out.

 

[crushed]

many of those trainers are sups at LAS and PHX

There were only 4 trainers in PHL. 2 were leads (1 PHX and 1 LAS) and 2 Sups from the corp. training office. Who knows if they EVER even made a schedule!

I flew into PHX las week on East ....3 agents loaded the plane in PHL...5 met it in PHX.