No Free Coffee on US Airways

[FlyUs]

Guess what?? I went to visit a friend in a reputable hospital in Boston this evening and discovered that if you wanted to watch the t.v, you had to pay a fee!! Where's the outrage and headline stories on CNN? Now I'm more convinced than ever that a la carte is here to stay. Have a great flight!

 

[US1YFARE]

Guess what?? I went to visit a friend in a reputable hospital in Boston this evening and discovered that if you wanted to watch the t.v, you had to pay a fee!! Where's the outrage and headline stories on CNN? Now I'm more convinced than ever that a la carte is here to stay. Have a great flight!

Guess what?? Medicare isn't paying for my airline ticket, are they.

 

[lostplanetairman]

Unbundling is great. I don't like to pay a higher fare because people check tons of bags. BUT, don't unbundle and then keep charging fares that gouge the business travelers who pay your salary! Charge the same fares to all.

Yes we are out there who are forced to pay high fares. Either give us a little tiny perk--as someone suggested--a free drink coupon with the issuance of the boarding pass, OR cut the fares as those that unbundle as LCC's do! Don't gouge us! It's so cheap, it's stupid.

The hospital charges for the TV. But it doesn't charge higher rates to those who need emergency care and have to be admitted at the last minute as opposed to those who planned their procedure six months in advance. The comparison is not valid!

HRDiva

 

[Be Careful What You Wish For.]

I've been around long enough to recognize some business people by how they dress and where they are seated.

No problems.

Have tried to give free beverages to some and they hunted me down and paid the $2-unbelievable.

Guy who was coming back from Australia- no problem-and I image his ticket wasn't cheap.

 

[Be Careful What You Wish For.]

Guess what?? Medicare isn't paying for my airline ticket, are they.

Isn't your company paying for your ticket?

If you do pay for your own travel is this not a tax deductible expense-just like a meal or drink on the airplane?

Either way you're not paying.

 

[Be Careful What You Wish For.]

If it was sold to a loss leader customer the loss would have been greater

And if it wasn't, and someone took your place - what then?

Just as good a scenario as yours.

 

[FlyUs]

Guess what?? Medicare isn't paying for my airline ticket, are they.

I could give a rats ass about who pays for your ticket!

 

[ggiby]

I've been around long enough to recognize some business people by how they dress and where they are seated.

No problems.

Have tried to give free beverages to some and they hunted me down and paid the $2-unbelievable.

Guy who was coming back from Australia- no problem-and I image his ticket wasn't cheap.

we don't fly to Australia.... so whats the point??

 

[US1YFARE]

Isn't your company paying for your ticket?

If you do pay for your own travel is this not a tax deductible expense-just like a meal or drink on the airplane?

Either way you're not paying.

:wacko:

 

[US1YFARE]

Either give us a little tiny perk--as someone suggested--a free drink coupon with the issuance of the boarding pass, OR cut the fares as those that unbundle as LCC's do! Don't gouge us! It's so cheap, it's stupid.

Agreed...the unbundling is really no big deal--it is their execution and their treatment of premium customers. That's why I am taking my very very first WN flight next week. They are about 1/2 the price of the competition (city to city) and I get a free drink, I get to board first, and I get a free snack. The excitement.

 

[Be Careful What You Wish For.]

we don't fly to Australia.... so whats the point??

Hello!!! He paid someone big bucks and he wasn't complaining-hello!!!

 

[YVINTERN]

Hello!!! He paid someone big bucks and he wasn't complaining-hello!!!

He probably should have stayed on United.

 

[Be Careful What You Wish For.]

He probably should have stayed on United.

Thank you.

 

[SolidCactus]

MEMO

TO:All US Airways Employees

FROM: Sherry Shamblin

SUBJECT: InFlight Beverage Support Material


In order to make our hard working Flight Attendents job a little easier and manage customer expectations we have come up with some stickers designed to reinforce the fact that we charge for soft drinks in coach.

As in the past our freeloading First Class customer will continue to recieve free beverages.

These smart and stylish stickers wil be attached to the bulkheads and lav doors in various sizes. The slogan will read, "Arse, Gas or Cash, no one drinks free"

This slogan gets our message accross in a humorous way and will help with unruly passengers and further make your life easier.

Please be on the lookout as we roll out the new signage over the next 30 days

Regards

Sherry

Bob, I think there is a typo in the memo... It was supposed to say...

Please be on the lookout as we roll out the new signage "on select aircraft over the next 300 days".

 

[Be Careful What You Wish For.]

Day 7 of transcons- again-no problem. Cutting people slack.

This changes the mindset of PAX in back.

Gives us lots of "customer recovery tools".

Psychology is a wonderful thing.

Receipts are available.