drifterreno
Veteran
- Aug 21, 2002
- 611
- 3
Hold on guys let me explain something from res point of view. Some sups were hired as sups and some sups were put in a management position after only being on the floor say 6 months. That person does not have the ability to do res job as res agents--even one only there a year--that the res agents do. Even thou the sup has been on the job 15 years. You ask most sups in res if they could take a call as well as a year agent and they'll tell you they can but push come to shove they can't. This was proven when sups used to have to take calls. Call talk time was out of sight and call work was crazy. They'd say to us, how do you talk, type, and look for flights at the same time and stay within the graphics demanded by US? So, no they should not go back with their seniority intact to res.