FLYUSAIRWAYS, no offense or harm intended, but has it occurred to you that working as a ticket agent or a gate agent is not really intended to be a career? It's a job that is meant to have as much meaning as a theater usher, or a janitor. You don't see janitors or bell boys unionizing and asking for a "livable wage". Why do you feel angry over yours? IF you want a good paying job, i would recommend getting a technical degree as a quick and simple method. Go for IT or Electronics - we need many of those people and the wages they earn are far higher than what you get now. I mean really - you're angry that the company wants to pay chump pay for chump work? What do you expect? And don't start up with the automation nonsense either. You people have had time since 1975 to prepare for the kiosks. The first ones were experimented with back then by TWA, and the unions killed it then but not now, simply because the public is used to it. Go to any train station out there and try to find a ticket clerk. You will find the ticket machine instead. It was bound to happen, you just didn't see it.
The airline of the future does not have ANY ticket clerks except for a skeleton crew of CSA's to guide the technically inept customers(who are very few) on how to use a computer. You know how travel agencies are pretty much now dead due to automation? Your job is next. Res agents? Their day is coming too. Oh sure, they will have some, but it will be a Jetblue/virtual office kind of system. The writing is and has been on the wall for some time. You just didn't notice it.
The airline of the future does not have ANY ticket clerks except for a skeleton crew of CSA's to guide the technically inept customers(who are very few) on how to use a computer. You know how travel agencies are pretty much now dead due to automation? Your job is next. Res agents? Their day is coming too. Oh sure, they will have some, but it will be a Jetblue/virtual office kind of system. The writing is and has been on the wall for some time. You just didn't notice it.