Another empty, immature, posting from a disgruntled PITtSburgher. Why don't you spend your time fixing up "beautiful" and economically depressed downtown PITtSburgh and growing its White Elephant airport that your city fathers so naively built on the basis of a single airline's success. Your senseless bashing of PITtSburghs Big Brother across the state has become tiring and a waste of bandwidth. You should fall on your knees and be ecstatic that US Airways provides even half the current air service to your city that it does - no other airline would! Face facts, PITtSburgh is NOT a major U.S. city or destination (and probably never will be) and that is the ONLY reason US came to its economic senses and de-hubbed it.
Fixing Philadelphia
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Another empty, immature, posting from a disgruntled PITtSburgher. Why don't you spend your time fixing up "beautiful" and economically depressed downtown PITtSburgh and growing its White Elephant airport that your city fathers so naively built on the basis of a single airline's success. Your senseless bashing of PITtSburghs Big Brother across the state has become tiring and a waste of bandwidth. You should fall on your knees and be ecstatic that US Airways provides even half the current air service to your city that it does - no other airline would! Face facts, PITtSburgh is NOT a major U.S. city or destination (and probably never will be) and that is the ONLY reason US came to its economic senses and de-hubbed it.
Travels2mch
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And ask anyone who flys there! It's funny how when someone in the press says something negative....everyone here bashes, they're lies, they're just down on US, etc. And when someone says something positive, all of a sudden it's gospel, all true, the media could never lie, and everyone is quoting it.....too funny!!
I've been flying in and out of there for 31 years and 3 things have never changed-that airport is a dump, the people are nasty, and the service there is horrific. And the phrase "lipstick on the pig" comes to mind reading this!!
After US Airways emerged from bankruptcy there was a gate in PHL (Term B I think) that was remodeled as a sample of what was supposed to be done to all the B and C gate areas. Is that still the plan. I expected this to be done by this time but I guess things change.
Travels2mch
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Talk about a waste of bandwidth....this is the funniest joke I've read all week. PHILTHadelPhia is a dump....get over yourself and get a life while you're at it. :down: :down:
EricLv2Fish
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Okay...one must assume that you "fly in and out of there for 31 years" because you have no other choice? There can't be another reason can there...I mean who would purposely fly into a "dump" with "horrific" service if they didn't have to???
It was nice to hear from an employee on the ground in Philly that he/she has seen improvement. Real improvement comes from the inside working out and if what the employee on the ground says is true it's the first step to real change.
ClueByFour
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It's not for PHL. It's for the entire airline. The point being that saying "X produces the most revenue" means zero without knowing how much X costs. It's called profit margin.
That said, PHL (airport and city) could get annexed by new jersey for all anyone west of Vaelly Forge cares, except for the fact that even NJ won't take PHL. That's saying something.
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How about for starters, the goal line on any of the station reports is always 10%+ below any of the other hubs or focus cities.
How about that D0 for transatlantic is running in the 40's?
How about that turn time allowances are greater than other hubs?
The article in the republic talked about superficial things such as chairs, carpets and interior conditions. Those items could have been fixed in ONE NIGHT, yet still are a mess.
I could go on.
MarkMyWords
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Please do....go on.
I never said that PHL was perfect, and I did say they do have a long way to go. But, they are improving!
Yes, PHL stats still lag behind all of the other hub/focus cites, but have you noticed that they are gaining on them? Their OTP is moving in the right direction, not worse.
D0 for the transatlantic is also improving. And to help with the new summer schedule, the Trans Atlantic flights will be pushed into 2 seperate banks and a much better staggered arrival rate to assist in processing times in Customs and Immigration. By getting marketing to listen to the problems from last summer, they were able to work out a solution that would help. Again, moving in the right direction, not getting worse.
Turn times are no different in PHL then they are in CLT. The difference in PHL is the changes in connecting time to reflect the real estate that you may have to cover when going from B/C to A west or F. Going back to a banking hub, from a rolling hub did increase ground time for airplanes, which was a natural event since we went back to banking.
The changes to boarding areas, painting, new furniture, etc are cosmetic changes that are long over due. Think of the customer perception of our airline given the look of our ares of the airport. Again, the cosmetic changes are a move forward, not getting worse.
Other positive changes include the additional employees, the additional equipment, the recognition by all levels of management that you need to invest in the PHL operation if we are ever going to make it work there. Now it is up to ATC to do their part. If I understand things correctly, there are changes being made with in the FAA / ATC to also help improve performance, not make it worse.
Again, I am not saying that PHL is suddenly fixed....far from it. But it is getting better.....not worse as you imply.
Try again
I never said that PHL was perfect, and I did say they do have a long way to go. But, they are improving!
Yes, PHL stats still lag behind all of the other hub/focus cites, but have you noticed that they are gaining on them? Their OTP is moving in the right direction, not worse.
D0 for the transatlantic is also improving. And to help with the new summer schedule, the Trans Atlantic flights will be pushed into 2 seperate banks and a much better staggered arrival rate to assist in processing times in Customs and Immigration. By getting marketing to listen to the problems from last summer, they were able to work out a solution that would help. Again, moving in the right direction, not getting worse.
Turn times are no different in PHL then they are in CLT. The difference in PHL is the changes in connecting time to reflect the real estate that you may have to cover when going from B/C to A west or F. Going back to a banking hub, from a rolling hub did increase ground time for airplanes, which was a natural event since we went back to banking.
The changes to boarding areas, painting, new furniture, etc are cosmetic changes that are long over due. Think of the customer perception of our airline given the look of our ares of the airport. Again, the cosmetic changes are a move forward, not getting worse.
Other positive changes include the additional employees, the additional equipment, the recognition by all levels of management that you need to invest in the PHL operation if we are ever going to make it work there. Now it is up to ATC to do their part. If I understand things correctly, there are changes being made with in the FAA / ATC to also help improve performance, not make it worse.
Again, I am not saying that PHL is suddenly fixed....far from it. But it is getting better.....not worse as you imply.
Try again
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From your response, I can only conclude that you see something very different than I in the weekly company PP. I see special exceptions made relative to the rest of the airline.
As a one off example, one night I arrive close to my connection. Walking to the gate on the boarding pass I notice that none of the monitors are illuminated. No one is at the gate that my flight is scheduled to depart and nothing is posted on the signs. Outside a 767 sits, yet my destination has NEVER had a 767? Sorry, no one to ask.
With local knowledge, I figure out that a storm has delayed everything several hours. How would a casual customer know such a thing. They could not, and that could have been our only impression as an airline and it would have been lost.
How many times each day is that story been repeated and for how many years?
MarkMyWords
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From your response, I can conclude that you have not followed along with the hub performance stats for the last couple of years. I have. There have been improvements. Would we have ranked in the top 3 in OTP for the last 6 months if PHL was getting worse? What happens in PHL has a ripple effect through out the entire company.
While your example is regretable, it is not proof that the entire hub is getting worse. It just shows that an area that we need to improve upon is how we handle irregular ops.
While your example is regretable, it is not proof that the entire hub is getting worse. It just shows that an area that we need to improve upon is how we handle irregular ops.
A few things in progress that may help in the longer term....
1. The airfield is being redesigned to allow for simultaneous use of both runways in bad weather.
2. The runway redesign will call for terminals B, C, D and E to be demolished. When rebuilt, the piers will be further apart which will reduce congestion.
3. The air traffic control for the New York / Philadelphia region will be consolidated, which will allow a much more effecient use of the airspace.
I know that these will not bring immediate relief, but it is better they have been started than not started.
1. The airfield is being redesigned to allow for simultaneous use of both runways in bad weather.
2. The runway redesign will call for terminals B, C, D and E to be demolished. When rebuilt, the piers will be further apart which will reduce congestion.
3. The air traffic control for the New York / Philadelphia region will be consolidated, which will allow a much more effecient use of the airspace.
I know that these will not bring immediate relief, but it is better they have been started than not started.
Travels2mch
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Yes, it's called work that gives me no other choice. And for a brief time it was the connections through there.....but there I had a choice, so now instead of connecting through PHL, I fly other airlines.
US1YFARE
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say what you want about the airport, but obviously you don't live or work in PHL. It's a GREAT city. People who bash philadelphia do not know the city. If you do live here, then you should move far away, please.
Like james carville said, pennsylvania is pit on one side and phl on the other and alabama in between--so I don't give a lot of credence to what anyone thinks west of VF.
I have seen those plans, they look good. If they are ever funded maybe our grandchildren will enjoy the benefits.
EyeInTheSky
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I can't believe your call sign is a star! ZETHYA 08554+0557 +3.1 +1.00. Hey bash the 'burgh all you want. At least the air is clean and we can see stars here. In order for you to see stars out your way you need to cut the pollution with a knife. PHL is a dump, always has been, always will be.
Eye
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