thank you for focusing on the issues, Kevin and for your insights.
Ethnic cleansing seems a bit much, don't you think? There are plenty of ex-NW people still in leadership positions throughout DL. We've been thru it before, but there are multiple evidences that DL did incorporate a number of NW ideas, processes, and people as part of the merger.
Yes, I know technology is your biggest issue - or it was at one time - but if you recall, DL originally intended to keep NW's res system over DL's but found out later that the cost of moving DL's system to NW's including all of the back office and peripheral systems was a whole lot more expensive than the other way around.
UA's IT disasters have confirmed that their decision to "down size" to what CO used has not worked well while it is a given that AA will do a far better job than UA. WN has taken a very slow phased in approach which has worked for them.
If you want to talk about ethnic cleansing, you probably don't want to go walking down the halls of AA's headquarters about right now checking names off of last year's corporate directory.
UA/CO might not have been quite as extreme but there remain enormous public cultural tensions that far exceeded what DL had at the same point in time.
Much of FL's network was wiped out along with alot of their people.
Whether you believe it or not, DL's track record validates they did the merger well. Could some things have been better? absolutely. But we have yet to see any of DL's peer airlines do appreciably better.
Very glad to hear that SEA is growing and people are looking at the alternatives. Nothing is wrong with that. SEA will be a very key part of DL's network and DL is achieving its strategic goals, as I stated they would. Much of the west coast growth focus will now shift to LAX as SEA makes the announced growth work. Stay tuned.
It would be worth their while to look across the ramp and remember how AS treated their unionized employees as part of the decision process.
