CWA Negotiations Update

[usa1]

Delta or United. Which business model will it be Mr Isom? Read this article and weep.
 
http://www.npr.org/2015/09/28/443089396/united-airlines-faces-steep-ascent-in-not-so-friendly-skies
 
 

Altdamm [SIZE=9.75px]•[/SIZE] 8 hours ago




I have close to 2 million miles on United. When they merged with CO, I started to use the CO operated flights and loved them. IAH and CLE had great staff. Now 5 years later the employees are all mad at each other and new customer service rules, and outsourced staff make flying a pain. I did make a round trip on them about a month back. It was fairly short notice and comparing flights on line I found I could return in first class for just over $50 for what American wanted. So when I got to the airport I tried to check in at one of the kiosks. The system could not find my reservation. Finally went up and spoke with an agent. It took her several tries and she said the system cancelled out my flight because the incoming flight plane would make my departure two hours late - I would not make my connection. Since I had a 3 hour layover in Houston that would not be a problem. Getting my paid first class seat back was like pulling teeth on a chicken. And oddly weeks after the flights, there was no credit on my FF account. And one note to United: Please train your staff at United Express only cities to know more about the system and reservations system. It is sad when a customer knows more about the route system than the employee. And to Mr. Munoz - along with talking with employees, do an undercover boss and travel the skies.




 
 

 
McDonald's has more skilled employees than United's vendors. The turnover is endless.
 
Most of the Envoy employees I know say they will quit if they take over our flights. They will not work like we do for their pay.
 
You better take care of the employees you have until you can replace us with new technology. That's at least 5 years away.    

 

[john john]

Tentative Agreement Reached
Last night, our Bargaining Committee for the Association of Passenger Service Employees at American Airlines-CWA/IBT reached a tentative agreement with American Airlines.
http://american-agents.org/category/news/

 

[1AA]

I hope you guys read every article carefully. It's not always about the money. The devil is in the writing when your dealing with the Teamsters. Good luck and I hope you guys get what you asked for.

 

[jcw]

I heard today there is an agreement - anyone else hearing it

 

[Deleted member 14439]

Congratulations

 

[1AA]

I heard today there is an agreement - anyone else hearing it

http://finance.yahoo.com/news/american-airlines-communications-workers-america-204300440.html

 

[jcw]

Thanks for sharing - congrats

 

[Traymark]

Curious to see what the company has in there that "facilitates growth".

Sure to be a preview to the mechanics JCBA.

 

[robbedagain]

congrats to the agents under CWA for getting a deal     it sure seems to be quick on the company and union to get an JCBA

 

[IORFA]

Now's it's time for ol' Doug to give the APFA the NEW Delta +3%! We're going to get it anyway once AFA gets off their ass at United as we still have the average of the 2 in our contract.

 

[WeAAsles]

Now's it's time for ol' Doug to give the APFA the NEW Delta +3%! We're going to get it anyway once AFA gets off their ass at United as we still have the average of the 2 in our contract.

Sara Nelson is trying very hard to get them a contract. She absolutely is not sitting on her ass. Maybe the new leadership over there will finally open the checkbook?

 

[conehead777]

Now's it's time for ol' Doug to give the APFA the NEW Delta +3%! We're going to get it anyway once AFA gets off their ass at United as we still have the average of the 2 in our contract.

It's time for the association to get off its ass and start negotiations

 

[700UW]

http://www.dallasnews.com/business/columnists/mitchell-schnurman/20151005-schnurman-its-payback-time-for-americans-workers.ece

 

[WeAAsles]

"A lot of misinformation about the Tentative Agreement is circulating on the Internet. We urge you all to remain patient and reserve judgement until you either attend an explanatory meeting or view the video. We will continue to share as much information as possible in preparation for the ratification vote"


http://american-agents.org/news/update-tentative-agreement-ratification-process/

 

[hp-csr-phx]

Mostly negative comments for the TA on facebook. Scope and insurance are the main issues.