American, US Airways Reveal Plans For Stitching Airlines Together

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Nov 11, 2003
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http://blogs.wsj.com...s/?mod=yahoo_hs

Day after deal closes (expected on August 31st):

[quote]- Place signage in to direct customers if they try to check in at the other carrier’s counters
- Train workers on the other airlines’ policies, gates and lounges.
- Have a single crisis plan in place in case of an accident or incident.

Soon (no hard dates provided) after the closes:
- Allow passengers to on both carriers on a single
- Combine some operations in Fort Worth, which means bringing some employees from US Airways’ current headquarters in Tempe, Ariz.

Within six months after merger:
- Start moving their around, matching the size of the plane with the demand on a route.
- Allow passengers to earn and redeem miles on the other carrier’s frequent-flier plan.
- Harmonize some product offerings such as food and beverages on board.
- Align some passenger processing procedures.

By a year after the merger’s closing:
- Move to one computer system and a single website
- Combine their operations centers
- Align employee procedures and manuals
[/quote]
 
Do you think they'll actually wait that long? That might imply that there would be no bonus unless the stage is completed successfully. What does successful completion of anything have anything to do with whether or not bonuses are awarded? Really! I'm surprised at you. :lol:
 
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[background=rgb(252, 252, 252)]"Train workers on the other airlines’ policies, gates and lounges."[/background]

I wonder if they'll really train AA employees on US policies...seems like a waste of time.
 
More likley make the aware (Not really trained) of the ones that do not ailign. So if you send a customer from the AA counter to the US counter before integration you don't tell them for example they can go standby on the next US flight.
 

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