American- the HEARTLESS Airline

[IORFA]

The kiosk lines were full, in XNA, and didn't move for 30 minutes? You claim that is how long you stood in line without moving. I find that very odd in that station. DFW never has lines that long at the kiosks. So which was it, real ticket or non-rev? If non-rev, one should know that revenue pax are helped first in all situations.

 

[Oneflyer]

The events of the story just don't add up. Every line was full for 30+ minutes? She was the last person to arrive for her flight, an hour before it left? Certainly there were others that arrived later, did they miss the flight?

Its not very likely that out of an entire plane full of passengers she both got there an hour before it left and was the last one to arrive. Its hard to imagine that the agents just ignored passengers trying to get on an outgoing flight.

Also, agents don't know that you are a non-rev when you walk up to the check-in area. So they don't treat you any differently, its just incredibly unlikely that they would refuse to check someone in to a flight if they were asked in a polite, yet forcefull manner an appropriate amount of time before departure.

 

[bingobilly]

where the 'ell is "GFY"?
skyflyer69
sounds like a plant from another airline causing trouble

 

[AAStew]

When I posted up at the top, I assumed this was a revenue ticket. It just does not add up though. Maybe you could provide all details and I will call the station up for you and see what happened. Usually it is best to go to the source of the problem.

 

[jimntx]

This whole story is total BS! 4348 is the 4th flight of the day from XNA to ORD.

4038 departs at 0633.
4168 departs at 0835.
3943 departs at 0939.
4148 departs at 1220.

Evidently, the wife (if she exists) did not want to get up early just to attend her father-in-law's wake. Doesn't matter in this case whether she was revenue passenger or not.

Sounds to me like she not only took the last flight that would get her to her destination on time, but also waited until the last minute to arrive at the airport expecting that her situation would get her to the front of the line--I'm sure she was the only one at NW Arkansas that day that had a personal tragedy/emergency/whatever.

 

[AAStew]

JIm,
I tend to agree with you. I would have tried the very first flight of the day if it was my in-laws wake. But more likely I would of been there the day before. Apparently somehting else was more important.

 

[FWAAA]

Oh, Christ, Jim. Stop being such a Frankie Factual and introducing reality to someone's anti-AA rant.

 

[corl737]

This whole story is total BS! 4348 is the 4th flight of the day from XNA to ORD.

4038 departs at 0633.
4168 departs at 0835.
3943 departs at 0939.
4148 departs at 1220.

Evidently, the wife (if she exists) did not want to get up early just to attend her father-in-law's wake. Doesn't matter in this case whether she was revenue passenger or not.

Sounds to me like she not only took the last flight that would get her to her destination on time, but also waited until the last minute to arrive at the airport expecting that her situation would get her to the front of the line--I'm sure she was the only one at NW Arkansas that day that had a personal tragedy/emergency/whatever.

Reread the entire thread and you'll find that there are still some important details missing. I'm not saying that your assertion is blatently incorrect. I just don't think any of us have enough information to be sympathetic - or not. Perhaps you can reveal to the rest of us if she was traveling on a revenue ticket or trying to nonrev? Perhaps you know that her schedule wasn't so tight that this was the only flight she could use that would let her get to Chicago in time? Perhaps you know that arriving at the airport an hour early isn't early enough at XNA?

The AA faithful have already drawn and quartered Skyflyr69 without having any facts about the individual circumstances. Perhaps you're guess is good, but if not, you and your cohorts are definitely not making AA look any better to the already-unimpressed Skyflyr69.

I'll be the first to support your position if you can tell me that none of these things were factors. However, lacking supporting evidence I'll continue to withold judgment.

 

[eolesen]

XNA is hardly an airport you need to arrive an hour prior to departure at. For the entire day, AA and Eagle only boarded less than 700 customers on 20 flights, so I don't think lines were as huge of an issue, either.

Between 11 and 2pm, XNA checked in about 70 customers for the two flights, plus the 30 or so on the cancelled DFW departure.

XNA has three working kiosks. Assuming every customer for the noon-2pm departures checked in on the kiosks, it would have taken less than 30 minutes to clear the queue, assuming a one minute check-in transaction.

Those are all verifiable facts.

Skyflyr69 said "paying $800 for a ticket is out of the question" which leads me to believe his "wife" was a nonrev.

 

[jimntx]

Reread the entire thread and you'll find that there are still some important details missing. I'm not saying that your assertion is blatently incorrect. I just don't think any of us have enough information to be sympathetic - or not. Perhaps you can reveal to the rest of us if she was traveling on a revenue ticket or trying to nonrev? Perhaps you know that her schedule wasn't so tight that this was the only flight she could use that would let her get to Chicago in time? Perhaps you know that arriving at the airport an hour early isn't early enough at XNA?

The AA faithful have already drawn and quartered Skyflyr69 without having any facts about the individual circumstances. Perhaps you're guess is good, but if not, you and your cohorts are definitely not making AA look any better to the already-unimpressed Skyflyr69.

I'll be the first to support your position if you can tell me that none of these things were factors. However, lacking supporting evidence I'll continue to withold judgment.

My. My. Aren't we the sanctimonious judger tonight? And, you know that you are judging us and taking skyflyer's side. You bet your boots that there are some important details missing.

1. Why did the wife wait until the last flight that would get her to the destination that day when there were 3 earlier flights that same day?
2. What time did she arrive at the airport?
3. Particularly if she was in fact a non-rev, did she act like a horse's rear end, demanding immediate, special service? (I've seen this happen and I've seen that person be the last person waited on.)

Maybe another piece of information will help...
The agents were working on a cancelled DFW flight. Ok, the largest a/c from XNA to DFW is a 70-seat RJ. Assuming it was a 70-seater and assuming it was booked full (since I started writing this Former Moderaator has posted that there were only 30 people on the cancelled flight), the latest flight to DFW before the ORD flight in question is scheduled to depart at 11:11 am. Now, even if it cancelled at the last minute, that is still 1 hour and 10 minutes prior to the ORD flight.

Even though AA's agents are not the nearly-walking-on-water-running-JC-a-close-second-in-the-perfection-business paragons that we all know that ALL SWA agents are, I doubt seriously it would take them that long to process 30 passengers. Even if they are not contract employees, agents are not union; so, if they were working that slow they would be gone. Remember the line allegedly did not even move for 30 minutes.

This story smells to high heaven, but then it is critical of AA; so, imagine my surprise that you are so very eager to believe that it happened. (not)

 

[DFWCC]

are you a soothsayer? can you predict death? you must be an uncaring AA employee. 800 or so dollars on such short notice? GFY.

"I've seen too many people miss weddings, funerals, cruises, etc. because they assumed that nothing would go wrong..."
she had a ticket, just needed a boarding pass and check luggage. would have taken 5 minutes for a monkey to key it in and print it out.

BingoBilly must be right. This clown "skyflyer" must work for "SW I hate AA and will do anything to try and destroy AA and the WA" airline.
GFY = Grootfontein, South Africa.
$800 sounds like a good buy.

 

[hula-flyguy]

Just another horses ass blowing off steam? Or SWA playing games?

Whichever it is, lets hope they go Greyhound next time.

 

[corl737]

[...]

This story smells to high heaven, but then it is critical of AA; so, imagine my surprise that you are so very eager to believe that it happened. (not)

I'm not critical of AA because the facts of the story have yet to be either verified or refuted. Nor do I blindly support Skyflyr69's assertions. If the facts lead to reveal a non-rev situation or improper actions on the part of his wife, I will willinglly retract my support of his posting and offer my apologies to you and your cohorts for being slighted by his message.

I am highly critical of the wrath and single-mindedness of the posters in this thread. There may be truth to the story -- or not. The exhbition of "jumping to conclusions" in order to denigrate Skyflyr69 without any proven factual basis is reprehensible. Many have taken it upon themselves to convert Skyflyr69 into their personal punching bag.

By the way, I believe Skyflyr69 is affiliated with USAirways. (At least thats where the majority of his posts are made).

 

[Oneflyer]

Many have taken it upon themselves to convert Skyflyr69 into their personal punching bag.

Perhaps the posters are just tired of people blaiming airlines and airline personnel for their own lack of personal responibility.

 

[s80dude]

If Skyflyr69 is an employee, why did he not have an A9 emergency pass issued. They can be issued for family members to travel to a funeral.