- Banned
- #13,411
Special Jetwire
Title: American Airlines
Sunday, Feb. 17, 2019
American Responds to Flight Attendant Skit Video
We wanted to clarify some information that is being circulated through social media about a video featuring a flight attendant skit. To be clear, we are as upset as many of you are with the video. We have been in touch with APFA and several flight attendants since early this morning and we all share the same concerns.
Here is what we know: The video is from a customer-organized concert held at a private residence. The group is composed of customers who host various meetings and events each year. This was not an American Airlines event. We did not have any say about the content of the event, nor did we preview any of the agenda. Additionally, we were particularly upset to see our logo on the screen as the skit was performed.
What was portrayed in the skit was not sanctioned by the airline and is not representative of the 27,000 professional flight attendants who take great care of millions of customers each year. We spoke to the customer who posted the original video and shared our concerns that the actions depicted in the skit he witnessed are demeaning to our professional flight attendants and crew members throughout the industry. We are thankful that he listened to our concerns and that he agreed to remove the video.
We have reached out to this group of customers that hosted the event to express our displeasure with the content of the skit. Additionally, we will continue our discussion with the APFA on this matter. Our flight attendants do incredible things each and every day to take care of our customers and each other. We have the best team in the business and are proud of the work they do.
Title: American Airlines
Sunday, Feb. 17, 2019
American Responds to Flight Attendant Skit Video
We wanted to clarify some information that is being circulated through social media about a video featuring a flight attendant skit. To be clear, we are as upset as many of you are with the video. We have been in touch with APFA and several flight attendants since early this morning and we all share the same concerns.
Here is what we know: The video is from a customer-organized concert held at a private residence. The group is composed of customers who host various meetings and events each year. This was not an American Airlines event. We did not have any say about the content of the event, nor did we preview any of the agenda. Additionally, we were particularly upset to see our logo on the screen as the skit was performed.
What was portrayed in the skit was not sanctioned by the airline and is not representative of the 27,000 professional flight attendants who take great care of millions of customers each year. We spoke to the customer who posted the original video and shared our concerns that the actions depicted in the skit he witnessed are demeaning to our professional flight attendants and crew members throughout the industry. We are thankful that he listened to our concerns and that he agreed to remove the video.
We have reached out to this group of customers that hosted the event to express our displeasure with the content of the skit. Additionally, we will continue our discussion with the APFA on this matter. Our flight attendants do incredible things each and every day to take care of our customers and each other. We have the best team in the business and are proud of the work they do.