From AFA:
With the further staffing reductions on the aircraft,
please remember the following: You are not required
to work any faster simply because the Company has made
a bad decision. Simply because some number crunchers
who have no idea how to do our job have come up with
another bad idea doesn''t mean you have to work any
harder. In fact, you should spend more time with each
individual passenger while serving in these understaffed
situations so our customers can see just how much we
care. No one says every passenger on every flight has
to be served. We can only do the best we can so just
serve as many as you can. If the Company cares so much
about the customers, they will have to staff the aircraft
accordingly. Don''t rush. Take your time. It''s a flight
from point A to point B. It is not a restaurant or
bar. After all, if you go to McDonald''s, you get a
burger, not transportation.
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I think the point here is for flight attendants to do what we can without endangering our own safety. If you actually think management cares about our health or well being, just ask some one who has been hurt on the job. Believe me, you get treated like dirt. You could have broken bone protruding and most likely you''ll be told it''s not serious. I don''t know where the company finds its "industrial doctors" but my experience with them hasn''t left me impressed. AFA hasn''t done much to help injured flight attendants. They don''t get involved with Worker Comp issues. My best advice to anyone injured on the job is to call a lawyer first -- then see the doctor. Better yet, take extra care NOT to get injured in the first place.
Our workplace is dangerous. Clear air turbulance can be violent with no warning. The galleys are not designed to be worker-friendly. We are exposed to colds, flu and God only knows what every day. And now that some of us are too worried to call in sick, I suspect we''ll now be working with other flight attendants who come to work when ill.
I''m no fan of Perry Hayes. However, I am very worried about on-the-job injuries. I believe our pax deserve the best service we are able to give them but I won''t risk personal injury by getting up before it''s safe. I''m not going to start setting up the galley before the cabin is level. I''m not going to attempt yanking the carts up the aisle unless I know it''s not going to hurt me or others to do so.
It''s a shame our service will most likely suffer. Our pax deserve better. But we also deserve to be able to deliver a proper service without risking injury. I''ll continue to do the best I can and I''m sure most flight attendants will do so as well. Management has to recognize there are limits to what can be done and safety for the pax and crew must be the first consideration.