According to Mr. Horton we're doing better then ever.

[AA89]

I believe in American too. I just don't believe management has the same love for AA that the employees in the video have.
What a contrast to the "Dennis" video......

 

[AA89]

http://www.youtube.com/watch?v=G_tarC4teqw

 

[2ndGENAMT]

I believe they forgot to visit the OVERHAUL facility when they made the video!!